IT Manager

Information Technology Director

Directs, manages, and coordinates all information technology functions for the city, including network and system administration, cybersecurity, hardware and software management, and technology support services. Oversees the planning, implementation, and maintenance of the City's technology infrastructure to ensure reliability, security, and efficiency. Provides strategic leadership in technology planning and innovation to support organizational goals and departmental operations. This position also serves as the City's information security officer and data systems administrator. Full Salary Range : $114,670-$149,614 annually. Reports to : Assistant City Manager. Supervises : one Network Administrator and one IT Technician.

Technology Strategic Planning & Governance :

• Lead the development, implementation, and ongoing refinement of the city's multi-year technology strategic plan.
• Collaborate with all departments to identify technology needs and opportunities for innovation.
• Present technology plan updates, progress reports, and key performance metrics.
• Develop and track IT performance metrics and service levels.

Oversee IT Operations :

System and Network Administration :

Security, Compliance Management, and Incident Response :

Budget and Resource Management :

Required Qualifications :

Requires a minimum of a Bachelor's Degree in Information Technology, Computer Science, Network Administration or closely related field. At least 5 years progressively responsible IT experience including two years supervisory or project management experience; and / or an equivalent combination of education and experience. Experience with or demonstrated knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring. Proven expertise in implementing, configuring, and testing solutions.

Desired Qualifications :

Knowledge of principles and practices in computer hardware and software, network, AV and telecommunication systems. Knowledge of budgeting practices. Knowledge of current standards and best practices related to cybersecurity and data retention. Ability to support both local and shared resource systems. Ability to assess problems and situations and able to anticipate needs and evaluate alternatives. Ability to repair, replace, and install equipment, boards, cables, etc., as needed for city-wide system. Ability to manage division and tasks with minimal supervision. Ability to supervise, train and motivate personnel. Ability to delegate work responsibilities and monitor quality control.

Physical Requirements :

Working Hours :

Normal business / office hours are from 8 : 00 a.m. to 4 : 30 p.m., Monday through Friday. The position will require flexibility in scheduling to include any hours at the employer's discretion for appropriate coverage and efficiency. Occasional evening and weekend availability will be necessary.

Conditions of Employment :