FRONT END / RECEIVING LEAD CLERK

Job Title

Job Description

Receive and verify grocery vendor deliveries efficiently / accurately. Perform other functions in Produce, Point-of-Sale and Receiving that contribute to the store's financial best interests. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
• Greet customers in a genuine / friendly manner throughout the store; assist / escort them to products, perform price checks, load / unload heavy items and help them to retrieve out of reach items.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Operate equipment (e.g., pallet jack, box cutter, forklift, mop, broom) according to company guidelines.
• Assume responsibility for receiving area security and operating hours; control vendor traffic through Receiving.
• Monitor and report abnormal vendor actions and unauthorized customers / sales representatives in Receiving.
• Receive merchandise and verify deliveries for quality, count and condition against invoices.
• Log irregularities / discrepancies / shortages / damaged shipments and process credits; document vendor resolutions, post invoices and properly store documents.
• Communicate problems that may affect the integrity of the store or vendor.
• Deliver product to applicable storage / work load areas; properly handle all products to reduce waste and manage damaged / spoiled product per policy; rotate perishable merchandise; remove out-of-code merchandise from active storage areas for appropriate credit / return-to-vendor or for disposal.
• Maintain general housekeeping / sanitation standards; keep all areas clean / clear and swept / mopped.
• Assist in responding to emergencies / potential safety hazards.
• Check and maintain equipment for proper performance; advise the store director of problems.
• Be knowledgeable of the nature / duties of every department position.
• Assist in responding to emergencies / potential safety hazards.
• Notify store director of situations adversely affecting operating performance or requiring disciplinary action.
• Comply with and reinforce all food safety, sanitation and safety regulations / guidelines / procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; adhere to all local, state and federal laws and company guidelines / policies.
• Physical demands include, but are not limited to, regularly sitting, standing, using hands to handle, finger or feel objects, tools or controls; frequently walk, talk / hear, reach with hands / arms, use close vision and adjust focus, visual acuity, exposure to plants, moderate amounts of dust / chemical fumes and varying temperatures; occasionally climb ladders, crouch, kneel, and lift objects up to 100 lbs.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

Desired

Job Info