Operations Manager
Schedule : Monday-Friday 1 : 00 PM-Close
Major Responsibilities :
- Manages and coordinates the activities of the outbound operations ensuring a productive, safe and inclusive work environment.
- Leads teams of Department Managers, Distribution Associates, & Support Associates.
- Achieve productivity, process and quality goals for areas of responsibility. Identifies and removes barriers to achieving departmental goals.
- Ensures adequate staffing levels according to the departments' workload. Coordinates necessary staffing changes across departments based on projected volume.
- Ensures proper safety focus and required safety processes / training are implemented.
- Maintains functional plans around workforce planning, communications planning, and operational planning.
- Collaborates cross functionally with support staff.
- Understands and demonstrates Essendant's Core Values.
- Performs other duties as assigned.
Skills / Knowledge Required :
Excellent interpersonal and leadership skills.Excellent written and verbal communication skills.Strong planning, change management and organizational skills.Demonstrate ability to solve problems, achieve results and foster strong customer service orientation.High degree of initiative, team building and dedication to effective positive change.Intermediate computer skills.Education and Experience :
Bachelor's degree in Business, Logistics or related discipline preferred.Minimum five years of managing people and processes in Outbound.Salary Range : $85,000-$115,000 plus bonus
Benefits :
Health benefits (Medical, Dental, Vision)401k with matchingCompany HolidaysOvertime Pay for hourly employeesPaid Vacation, Floating Holidays, and Sick TimeMaternity and Parental leave benefitsEmployee discountTuition ReimbursementEmployee Assistance ProgramEssendant Inc. is a leading national distributor that fuels its customer's growth with a vast product assortment, world-class fulfillment network and a full suite of advanced sales and marketing tools. We strive for more than just success we believe in building partnerships with our customers and our associates. Our business wouldn't be thriving without our hardworking associates. We value all they bring to our company and offer a work environment that fosters collaboration, excellent customer service and personal growth. We are one team with endless possibilities. We are Essendant.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
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