Technical Account Manager

A company is looking for a Technical Account Manager, Commercial - East.

Key Responsibilities

Provide expert guidance on deployment and operational best practices, serving as the primary liaison for technical questions and escalations

Develop trusted-advisor relationships with customer stakeholders to increase adoption and ensure satisfaction

Identify and address technical issues while collaborating with various departments to advocate for customer needs

Required Qualifications

3+ years of experience in technical customer-facing roles such as Technical Account Manager or Customer Success Engineer

Strong understanding of cloud services, architectures, and security best practices, with CSP-level certifications preferred

Familiarity with container technologies and associated security considerations

Proven track record of building and maintaining relationships with enterprise clients

B.S. in Computer Science, Engineering, or a similar field, or equivalent experience