Intake Coordinator (KidsConnect Program)

Description

Our Neuropsychiatric Hospital is seeking to hire a full-time Intake Coordinator to join our Kids Connect Autism Treatment Program. This program is a short-term, day treatment program serving young children and their families. In this role, you will be a vital bridge between families and care teams, helping guide patients through the full treatment journey- from intake to discharge. Primary duties include :

• Serve as the primary point of contact for families, providing information on autism care, program details and next steps
• Coordinate patient admissions, schedule evaluations and medical appointments, and maintain clinical documentation
• Support the intake process : review applications, conduct clinical interviews, and manage waitlists
• Guide families through the program, offering logistical and emotional support
• Collaborate with clinicians to ensure smooth program operations and optimal patient care
• Maintain accurate records, manage daily attendance logs, and track patient progress in organizational systems

Salary range : $33.60 / hr - $50.93 / hr

Qualifications

Degree in related field (highly preferred)

Experience coordinating patient admissions and supporting clinical operations

Previous experience working with children

Familiarity with hospital systems (highly preferred)

Basic knowledge of child and adolescent development and psychopathology (highly preferred)

Understanding of autism diagnosis, treatment modalities, and current research

Experience interacting with diverse populations, including children and their families

Comfortable discussing medical and psychiatric issues with both professionals and patients

Understanding of insurance benefit verification, pre-certification, and concurrent review procedures (preferred)

Prior experience of medical billing processes and hospital finance systems

Ability to stay up to date with HIPAA, JCAHO, CMS, and Title 22 regulations and requirements

Strong organizational skills : creating and maintaining schedules, databases, and file systems

Proficiency with Microsoft Word and Outlook

Proficiency using Excel (Skills are subject to testing)

Ability to manage multiple priorities and tasks under pressure and frequent interruptions

Demonstrated skill in setting priorities that reflect clinical urgency

Excellent written communication skills