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INVESTIGATION SPECIALIST II - 79001468

INVESTIGATION SPECIALIST II - 79001468

Florida State JobsTallahassee, FL, US
30+ days ago
Job type
  • Full-time
Job description

INVESTIGATION SPECIALIST II - 79001468

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes.

This in-office position is a part of the investigative team and is responsible for analyzing and investigating incoming complaints for alleged violations of Florida Statutes and Board Rules regulated by the Department.

The incumbent in this position is responsible for examining and evaluating complaints against condominium and cooperative associations. This includes :

  • Review complaint forms to determine legal sufficiency and confirm allegations are within the Division's jurisdiction.
  • Analyze and review complaints to determine if sufficient evidence was provided to move forward with an investigation, prepare investigative memos / reports, interview witnesses, gather evidence,
  • Conducts authorized travel and maintains investigative files;
  • Requires consistent, timely, and precise updates and responses in either written or telephonic communication with complainants and subjects regarding complaints, updates, and inquiries submitted to the Division regarding cases, the Division program area, or any other types of inquiries assigned.
  • Performs other related duties and assignments as required, including, but not limited to, learning and maintaining a general knowledge of Departmental and other related state agencies' functions to initiate referrals of appropriate complaints to the applicable Departmental Division or state agency, as needed.

Knowledge, Skills & Abilities :

  • Knowledge of Microsoft Office software.
  • Knowledge of investigative techniques.
  • Ability to read, interpret and apply statutes and administrative rules to specific fact scenarios.
  • Ability to conduct fact-finding interviews and take statements.
  • Ability to collect and analyze evidence.
  • Ability to conduct thorough investigations.
  • Ability to write accurate investigative reports, memos and correspondence.
  • Skilled with attention to detail and critical thinking.
  • Skilled with strong oral and written communication.
  • Skilled with customer service etiquette.
  • Minimum Requirement :

  • One year of investigative experience;
  • Two years of experience in researching and analyzing statutory issues.
  • Valid Florida Driver License
  • Case and non-related case Travel
  • Preferred :

  • Bachelor's Degree from an accredited college or university; OR
  • Associate's Degree from an accredited college or university and two years of investigative experience;
  • Bilingual in both English and Spanish.
  • The Benefits of Working for the State of Florida :

  • State of Florida retirement package : 3% employee contribution required.
  • Nine annual paid holidays and one personal holiday.
  • Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida.
  • Ability to earn up to 104 hours of paid sick leave annually.
  • The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
  • The State of Florida provides a $25,000 life insurance policy to eligible employees.
  • Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
  • Tax deferred medical and childcare reimbursement accounts are available.
  • Tuition waiver program to attend an approved State of Florida College or University.
  • Applicant Note : If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

    Note : This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check. Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.

    The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

    The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

    Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

    The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

    Veterans' Preference. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

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