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Customer Support

Marqeta, Inc.
Oakland, CA, United States
Full-time

Customer Support Oakland, CA Marqeta strives to build a global team as diverse as the markets we serve, staying true to our values : Connect the Customer, Everyone Belongs, Marqeta Cares, Lead Innovation, Deliver Results, Quality First and Build One Marqeta.

We are not expecting any single candidate to meet all job requirements listed below, so please apply. It's an exciting time to join Marqeta.

As we grow, your career and opportunities will grow as well. Learn more about Marqeta on our , and The Senior Third Party Security Risk Analyst is responsible for supporting the implementation of a modern Third Party Risk Management program.

This role will work with the Technical GRC Manager to build third party risk management governance and audit frameworks that meet key security standards and regulatory requirements, including PCI DSS, ISO 27001, GDPR, and SSAE-18.

The Senior Analyst will collaborate with cross-functional teams and external parties to assess security controls in third-party environments, perform ongoing monitoring audits, drive remediation of risks, and articulate identified risks to key stakeholders.

This position will have an opportunity to innovate and drive adoption of risk management and vendor management solutions.

This role reports to the Senior Director of Technical GRC. Sr. Third Party Security Risk Analyst

Named one of Fast Companys Most Innovative Companies in the World in 2021, Marqeta powers innovative payment solutions for many of the apps and services you enjoy daily.

Our open API modern card issuing platform provides unprecedented flexibility and control for industry-leading companies such as Square, Coinbase, J.

P.Morgan, and Uber, to issue cards, authorize transactions and manage payment operations in real-time.

We are a team of industry experts and technology innovators who take a dynamic approach to solving challenging problems. Marqeta is certified as a 2021-2022 Fortune Great Place to Work, highlighting our company culture and open and collaborative work environment.

We power possibilities for our customers and each other by bringing the brightest talent together to do the best work of our lives.

Position Summary

What we're looking for

  • Manage, enhance and implement policies, procedures and program governance to ensure effective security risk management of third parties in accordance with industry and regulatory requirements
  • Perform security risk assessments of third parties to identify, validate and remediate risks
  • Perform audits of high risk vendors and collaborate with business owners and vendors to mitigate risks
  • Perform due diligence reviews on prospective customers to ensure compliance with our internal and regulatory requirements
  • Communicate risks in an meaningful manner with internal stakeholders
  • Categorize third parties using a risk-based tiering framework
  • Increase efficiency throughout the third party risk management process with automation and innovation
  • Develop standardized reporting to enable continuous monitoring against program goals

Requirements

  • Masters or Bachelors degree in Computer Science, Information Security, Information Technology or equivalent experience
  • Minimum 4 years industry experience in Information Security, Third Party Risk Management, IT Risk Management, IT Audit or Compliance
  • Experience assessing compliance with technical regulations and standards (e.g. PCI DSS, ISO 27001, SOC2, SOX, NIST, etc.)
  • Experience working with global privacy and data protection regulations is a plus (e.g. GDPR, CCPA)
  • A strong bias toward action and able to operate effectively in a dynamic, fast-paced environment
  • Excellent verbal and written communication skills including the ability to simplify key security messages and translate technical matters to non-technical audiences
  • Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently
  • Willingness to challenge the status quo and drive continuous improvement through change
  • CISSP, CISM, CISA, CIPP preferred
  • A sense of humor

Benefits and Perks

  • Rich suite of benefit plans; employee premiums paid 100%
  • Flexible Time Off
  • Paid Medical, Pregnancy, Parental and Family Leaves
  • Retirement savings program with Company contribution
  • Competitive pay
  • Meaningful equity
  • Employee Stock Purchase Plan
  • Free perks programs that include, financial coaching, and ID theft protection
  • Bi-annual Hack Week to support and reward innovation
  • Open, transparent culture that includes Town Hall meetings, Lunch-and-Learns and more!
  • Access to corporate gym membership rates, other discounts and employee perks
  • And for select regions; a monthly stipend to support our hybrid work model, and pet insurance

As part of our dedication to the diversity of our workforce, Marqeta is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant, candidate, or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital / domestic partner status, military or veteran status, genetic information or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

The applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.

LI-Remote

Work with Marqeta

Lets talk about your use case and how we can help.

Work with Marqeta

Lets talk about your use case and how we can help. Work with Marqeta

Lets talk about your use case and how we can help. Work with Marqeta

Lets talk about your use case and how we can help.

17 days ago
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