REQUIREMENTS :
- Strong hands on experience needed on end user support for Windows PC and Mac related issues
- Ability to assign and work on incident tickets through Service Now.
- Ability to support meeting rooms including the TV's, polycom and other audio / Video conferencing hardware.
- Ability to support new user onboarding and preparing necessary IT equipment's.
- Ability to follow technical guides for retiring and wiping old devices (Work alongside asset manager).
- Ability to follow technical guides for imaging and configuring new pcs.
- Ability to work through Resolving end users issues related to hardware and software.
- Well versed in note taking and gathering information on issues for ticket in Service Now.
- Proactive mindset and eagerness to learn with enthusiasm for helping others.
- Willing to get additional training from team members or attend available trainings.
- Ability to fix issues and support all flavors of client operating systems including windows and Mac
- Ability to support iOS and other handheld devices.
- Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application.
- Knowledge on various hardware platforms to troubleshoot and break fix hardware issues (particularly dell and Mac PC's)
- Working technical knowledge of many technology services to address down issues, deploy new and loaner laptops, answer questions about cabling, televisions, projectors, phones, peripherals (e.
g. keyboards or mice), Mac and PC or escalation to the appropriated teams
Desktop Support Specialist
Job Title :- Desktop Support – L2. Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to support meeting rooms including the TV's, polycom and other audio/Vi...
Desktop Support
Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability ...
AV Desktop Support Specialist
Support and handle new hire tasks, provision new systems for replacement and new hires setup. Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) computers. Meeting and coordinating with other local Technology department membe...
Desktop Support Technician
Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability ...
7006 - Desktop Support Technician
The Desktop Support Technician role will solve complex problems involving broad, in-depth product knowledge. The Help Desk Technician’s goal is to provide best-in-class and high quality technical support for the assigned core technology and be able to work on difficult customer issues. Monitor Servi...
Desktop Support
Ability to fix issues and support all flavors of client operating systems including windows and Mac Ability to support iOS and other handheld devices. Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application. Job Description Strong hands on experience needed...
Desktop Support
Knowledge of support for Microsoft Office Suite - Office online and Desktop application. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to s...
Desktop Support
Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability ...
Desktop Support
Knowledge of support for Microsoft Office Suite - Office online and Desktop application. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to s...
Desktop Support Tech
Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, and printers PDA and blackberry support. Technical Requirements Phone support experience necessary. Windows Operating systems Clients: Windows7, Windows Vista, Windows XP, Windows 2000,Windows 8,Windows...