Claims Service Representative

Job Title : Claims Analyst

Duration : 12 + Months Contract Job Location :

Chino, CA, 91710 (Onsite)

Pay Rate : $23-25 / hr on W2

Position Summary :

Ensures that complaints are resolved effectively and without delay and that those not resolved at the entity organization level have been escalated and taken into account in the competent entities. Drive Customer Centricity - for the entity.

What do you get to do in this position?

• Ensure that complaints are resolved effectively and without delay and those not resolved have been escalated to the appropriate entity
• Collaborate with other organizations in order to contain, correct, and prevent problems affecting customers
• Utilize I2P tools to process claims on a timely basis
• Ensure that Complaint process is supported with warm loop
• Share critical customer feedback information with management and all employees at all levels of meetings and on information boards
• Work in collaboration with continuous improvement engineer
• Update Logistics dashboard

Key Responsibilities :

Qualifications :

We know skills and competencies show up in many ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.

This job might be for you if :