Customer Service Support Representative

A company is looking for a Customer Service Support Representative (Remote).

Key Responsibilities

Act as a liaison between the company, customers, and patients

Resolve customer requests through inbound and outbound calls or online communication

Provide customer education and notify clients of test results accurately and timely

Required Qualifications

High School Diploma or GED equivalent required

Previous experience in a customer service role

Experience in a contact center or call center environment

Knowledge of Microsoft Office suite is required

Prior healthcare industry experience is a plus