Meeting Specialist
We are looking for a Meeting Specialist to join our talented and supportive team of 40+ delivering high quality international events. This role encompasses the planning, managing, and delivery from start to post-event. We are looking for someone who has a 'let's do this' approach. There's no clock watching or micro-managing, you are trusted to deliver incredible experiences for your clients as you look after projects end-to-end working with a team of likeminded individuals. Qualities such as being highly self-motivated, driven, and professional should be natural for you. This is full-time opportunity with great benefits including a competitive salary with an annual bonus. 3+ years' experience managing pharmaceutical events is required. Experience with Cvent is a plus.
Location : Will work remotely from US Central / East Coast Regions.
Travel : US / International travel required.
Job Purpose : To lead all aspects of project deliverables in the Meeting Services team, while meeting quality standards on time and on budget.
Key Accountabilities
Specialized Knowledge
- In depth understanding of the department's service offerings and processes
- Works with minimal supervision in a team environment to ensure the timely and accurate performance of work within project scope and objectives
- Participates in project planning meetings (internal and with client)
- Keeps current on knowledge within the industry in respect of SOPs, HCP compliance, and suppliers
- Knowledge of quality worldwide meeting venues
- Working knowledge of virtual meeting management and platforms
- Experience working with Cvent platform a plus
Client Relationship Management
Proactively manages Client expectations and ensures delivery against themAssertive in managing changes in project scopeAttends Client meetings and telecons to discuss operational issuesEnsures Client receives appropriate status update reportsProactively identifies complex technical and process issuesProactively assesses project needs and develops processes and solutions to address issues before they become significant problemsEnsures the delivery of high quality, well executed projectsAlert to opportunities for follow on business or changes in project scope and engages appropriate managementMaintains confidentiality of informationProject Execution And Success
Liaises closely with colleagues at all levels to discuss issues and resolve conflicts that may arise when managing a projectDemonstrates the ability to complete assigned tasks, meet project deadlines and achieve objectivesProactively seeks opportunities to improve project efficiency, results, or team performanceOversee project coordinator responsibilities, including attendee managementUses knowledge, experience, and expertise to recommend suitable venues and project solutionsConduct site visits to further influence the success of the meetingWorks within internal / external SOPs and guidelinesProvides expert quality control in respect of compliance to pharmaceutical industry guidelinesManages the on-site delivery of meetingsEnsure communication with suppliers is clear and up to dateProvides guidance to project team members in technical or process areasFinance Management
Ensures detailed project scoping information is obtained for every projectEnsures budget accuracyConducts budget revisions and reconciliations, recording changes in scopeReviews profitability analysisEnsures deposits and invoices are paid in a timely manner according to internal processesManages financial compliance procedures applicable to the delivery teamMonitors reconciliation timelines to ensure that agreed client deadlines are metCompletes timesheets on timeCompletes / approves project related expense claimsMetrics For Success
Utilization / billability targetContribution to achievement of project, team, and departmental specific goalsWorking within budgeted hours, monitor and communicate CIS's to Manager. Client satisfactionCompetencies
Client FocusIntegrity and EthicsTeamwork and CollaborationResults OrientationBusiness AnalysisInterpersonal CommunicationInfluencing OthersNetworkingSolving Business ProblemsSelf Confidence and Self ControlSkills
Proven experience in a pharmaceutical meetings environmentDemonstrated ability to successfully manage meetings on time with high qualityTechnical expertiseClient focused approach to workAbility to interact professionally within a client organizationStrong problem-solving skillsWillingness to work in a matrix environment and to value the importance of teamworkExcellent interpersonal, verbal, and written communication skillsSound understanding of IT packages such as Word, Excel, and PowerPointLogical mind, shows a clear thought process before actingAbility to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detailExcellent knowledge of online registration softwareGood knowledge of audiovisual equipmentA flexible attitude with respect to work assignments and new learningKnowledge And Experience
Relevant pharmaceutical meeting planning experienceEquivalent experience organizing meetings within a similar industry and / or role is requiredEEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.