Medical Assistant - Primary Care

Job Title : Medical Assistant- Ammon, ID

Location : Outpatient clinic, Ammon, ID

Clinic Hours : 7 : 30-4pm, M-F, 30 min lunch

Company Description :

Greater Good Health is a fast-growing organization delivering care to older adults in access starved communities. Our innovative model is led by Nurse Practitioners and focused on outcomes, not volume-meaning we prioritize quality over quantity, spend more time with our patients, and are accountable for their health and well-being.

Whether through our own senior-focused primary care clinics or our suite of integrated clinical solutions for health plans and provider groups, we are making value-based care more accessible and more effective. We help reduce avoidable healthcare costs, improve clinical outcomes, and create a best-in-class patient experience.

If you're passionate about transforming healthcare and delivering meaningful care to those who need it most, Greater Good Health offers a purpose-driven, collaborative, and supportive environment where your work can make a lasting impact.

The Role :

Reporting directly to Greater Good Health's Regional Clinic Administrator, the Medical Assistant will lead patient care in our new clinic in the Idaho Falls area. This role will be responsible for delivering an exceptional patient experience by working closely with the Nurse Practitioner to provide holistic, high touch, coordinated care for a panel of senior patients.

Day-to-Day Responsibilities

• Deliver exceptional clinical care to patients and support functions related to patient care activities.
• Actively engages and manages patient panels in partnership with the Nurse Practitioner acts as an extension of the NP to support delivery of high-touch, high-quality care.
• Acts as the patient's health care advocate; helps patient navigate necessary health care resources to support their care plan.
• Ensures efficient clinic flow by rooming patients in a timely manner and assisting the provider with staying on schedule.
• Completes pre-visit activities including gathering and verifying all relevant information about patient's health, preparing charts for the provider, prepping exam rooms, and escorting patients from the lounge to the room.
• Conducts visit activities including taking vitals, performing appropriate screenings, recording patient histories, reviewing medications, and preparing patients for any procedures or tests in the exam room.
• Provides patient education on preventative measures, lifestyle management, and disease management.
• Under the direction of the Provider, offers MA / LNP appropriate "visits", such as administering vaccinations and performing procedures, including but not limited to : ABI, spirometry, EKGs, etc.
• Oversees the laboratory and related activities including reviewing lab orders, drawing blood, collecting samples, and preparing specimens for laboratory shipment or analysis
• Supports the check-out process for patients.
• Supports post-visit activities; facilitates referral completion (specialty, lab, imaging, DME, etc.), patient care coordination activities, requests external medical records, and conducts follow-up outreach to patients and / or caregivers, as appropriate.
• Assists patients with scheduling for follow-up visits, diagnostic imaging and / or labs to ensure completion.
• Handles pre-authorization requests.
• Processes medical refill requests, tracks status, and schedules patients as required to fulfill refill requests.
• Ensures efficient patient flow by serving as the air traffic controller and flexing when needed to support patient rooming.
• Handles back-office phone calls

Promote clinical and safety standards to drive high-quality care for patients.

Promote and support a premier Patient and Teammate Experience

Build a strong culture and foster community

Promote continuous improvement and nurture growth

Other Responsibilities

What will make you successful at Greater Good Health?

Experience and Qualifications

Perks and Benefits :

Don't check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. GGH is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging - so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still consider applying. You may be just the right candidate for this role or another one of our openings!