District Technical Service Manager

Join to apply for the District Technical Service Manager role at Hayward Holdings, Inc.

2 days ago Be among the first 25 applicants

Join to apply for the District Technical Service Manager role at Hayward Holdings, Inc.

Get AI-powered advice on this job and more exclusive features.

Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.

The ideal candidate should reside in the St. George, Utah area, and will be covering all of Utah.

The District Technical Service Manager (DTM) provides field-based technical support for Hayward pool products and dealers. Collaborating with District Sales Managers (DSMs), the DTM develops and implements tailored local strategies, manages a network of service providers, and delivers exceptional customer and product support to drive market success.

Responsibilities

• Local Strategy Development : Partner with DSMs to create and execute market-specific plans to enhance sales, customer satisfaction, and service offerings. Strategies may target specific products, customer segments, or network improvements.
• Service Network Management : Recruit, train, and maintain a network of service providers to ensure expert repairs and coverage for Hayward products.
• Customer Engagement : Strengthen dealer relationships through proactive site visits, technical training, and problem resolution. Address escalated issues to maintain customer trust.
• Training & Feedback : Conduct targeted training sessions and provide feedback to enhance product reliability, performance, and innovation.
• Performance Review : Regularly assess market strategies with DSMs, identify gaps, and adjust plans to achieve goals.

Qualifications

Why Hayward?

At Hayward, we value innovation, teamwork, and inclusivity. Join us to inspire well-being through safe, smart, and sustainable pool solutions while advancing your professional growth.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

Industries

Manufacturing

Referrals increase your chances of interviewing at Hayward Holdings, Inc. by 2x

Sign in to set job alerts for "Technical Services Manager" roles.

Sentinel - Manager Aeronautical Engineering 2 (FVT) - 15171 - R10195706

Roy, UT $135,100.00-$202,700.00 2 months ago

Engineering Manager 2 (12035-1) - R10198124

Roy, UT $122,800.00-$184,200.00 4 weeks ago

Kaysville, UT $70,400.00-$90,000.00 1 day ago

Manager 2 Structural Analysis Engineering - R10189516

Clearfield, UT $127,700.00-$191,500.00 4 months ago

Hill Air Force Base, UT $99,176.00-$135,239.00 6 days ago

Sentinel - Manager DevOps Engineering 2 - 14262 - R10199985

Roy, UT $135,100.00-$202,700.00 2 weeks ago

Principal Technical Services Project Management (VSET) - R10186552

Corinne, UT $95,300.00-$178,000.00 2 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr