Package Sales Supervisor
Company Description
ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations.
A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona.
Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!
Job Description
Individual who possesses a Positive attitude and dedicated to team success. This position is very rewarding with excellent earning potential.
Supervisor assist Manager in the day-to-day production of marketing reps. Assist Manger in setting weekly schedules, perform one on one evaluations for all reps by-weekly assist in the Monthly team meetings.
Report to Manager weekly for a one on one.
Maintain professionalism, open door policy with all Reps, most importantly lead by example.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty proficiently.
- Excellent Communication skills
- Enjoys working in a fast passed environment
- Possess strong interpersonal skills
- Leadership Qualities
- Make decisions quickly and efficiently
Duties and Responsibilities
- Assist Manager in recruiting, hiring, training, scheduling, coaching and motivating sales associates. Assists Manger in one-on-one conversation weekly with each sales associate.
- Assist in the work performance of the staff in how they deliver the sales pitch and ensuring that the Company approved training program is delivered to all associates.
Ensure that the standards and policies of both Westgate and our partners are upheld. Ensures that professionalism and care are put forth when going through the Details of Participation with the customer.
- Assist in maintaining inventory of and place orders for all necessary collateral including, but not limited to, lead slips, pitch cards, maps, etc. needed for selling.
- Takes-over and / or enters sales for an associate that is struggling in an effort to close and train them on how to handle objections and close sales.
- Immediately reports all customer service issues up to their manager and / or Area Manager
- Ensures the cleanliness of their work environment as well as the compliance of their associates as it relates to following the company published dress code, uniform requirements and name badges.
- Assist in generation of Leads and selling OPC Tours and Vacation Packages and not limited to personal production.
- Completes and submits new hire onboarding paperwork as required by Human Resources.
- Follows company policies and procedures including but not limited to ethics and compliance and ensuring the company approved method of selling is being trained on and utilized.
Additional Information
Why Westgate?
- Comprehensive health benefits medical, dental and vision
- Paid Time Off (PTO) vacation, sick, and personal
- Paid Holidays
- K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (, hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
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