Mid-Level Cabling / Network Administrator

Overview

Network Administrator to provide support for implementation, troubleshooting and maintenance of IT networks. This position will provide support for IT networks including day-to-day operations, monitoring and problem resolution for all the network architecture and devices. ACTIVE TS / SCI SECURITY CLEARANCE REQUIRED

Responsibilities

• Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution of problems
• Provide support for the escalation and communication of status to agency management and internal customers
• Provide support for the dispatch system and hardware problems and remain involved in the resolution process
• Isolate and resolve hardware and software problems involving applications, operating systems, hardware, and the communications infrastructure
• Troubleshoot, maintain integrity and configure network components; implement operating systems enhancements to improve reliability and performance
• Integrate new technologies into new and existing systems, including transition and migration of corporate systems
• Support hardware infrastructure site surveys, planning, and design
• Provide transition planning and support services that accelerate delivery timelines, reduce operational risk and ensure service continuity during transition
• Provide transition planning and support for migration of services between environments (e.g., migration to Cloud environments) and migration of users to new service offerings
• Provide guidance to lower level technicians and specialists
• Work independently and as part of integrated teams
• Apply advanced concepts and processes to daily activities
• Assist more senior technicians, specialists, and managers; perform all tasks of lower level technicians or specialists
• Provide Operations & Sustainment of LAN / WAN services on an expanded 24x7 on-site and on-call basis with two-hour response time during non-core hours
• Manhole maintenance and repairs of outside plant cabling on a standard 8x5 service level

You'll Bring These Qualifications

These Qualifications Would be Nice to Have

Additional Information

J-18808-Ljbffr