Inside Sales Supervisor

ESG Insurance (The Medicare Family), a leading Medicare Insurance brokerage, is seeking a talented and experienced Sales Supervisor to join our team.

With strong communication and sales skills, you will shape and lead a team of dedicated sales professionals in a call center environment.

The ideal candidate will have a proven track record of success in sales leadership.

Responsibilities :

• Coach a team of 10-12 call center Medicare sales agents on live outbound calls, as well as in a huddle room reviewing their agent’s call recordings, to help them overcome objections, discover the prospect’s needs, add value, and close the sale.
• Oversee their team’s daily operations to meet or exceed sales goals consistently.
• Demonstrate a thorough understanding of Medicare Supplements (Medigap), Medicare Advantage, and Original Medicare and guide your team through strict adherence to company / carrier / government compliance.
• Cultivate and maintain a high-quality work environment that motivates team members to perform at their highest level.

Qualifications :