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Sales Associate - Optical

National Vision
Kansas City, MO, US
Full-time

Job Description

What would you do? The Specifics

The role is responsible for selling, fitting and dispensing eyewear to customers.

  • Meets National Vision's sales and company objectives.
  • Adheres to National Vision’s Code of Conduct to ensure professional and productive environment for associates.
  • Works to bring National Vision’s Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers.
  • Assists with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
  • Performs insertion and removal training of contact lenses to customers, as permitted by state law.
  • Educates clients on proper eyeglass and contact lens care.
  • Maintains accurate and organized patient records.
  • Notifies customers when orders are ready or of any delays.
  • Assists customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.
  • Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
  • Diligently maintains the cleanliness of all equipment, workstations and the overall facility on a daily based on safety protocols.
  • Ensures inventory control and loss prevention procedures are followed at all times.
  • Maintains visual merchandising according to Brand and Company Standards.

Qualifications

Are you the right fit? The Suitable Talent

  • 1+ years related experience or training in retail / customer service preferred.
  • Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
  • In some locations, bilingual abilities preferred.
  • Ability to give instruction in a clear and concise manner to customers.
  • Ability to interact with all levels of employees in a courteous, professional manner at all times.

Education : High School Diploma or equivalent required

3 days ago
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