United Rentals is hiring : Service Writer-CES in Cedar Park

Join to apply for the Service Writer-CES role at United Rentals

Great Company. Great People. Great Opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As a Service Writer - Customer Equipment Solutions (CES), you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking, warranty recovery and preventive maintenance currency. You are also responsible for scheduling, maintaining equipment files, processing service related invoices, handling customer inquiries and keeping the service department informed with respect to service bulletins and general information.

What You'll Do

• Work Order Completions, such as opening and closing work orders with accurate information
• Technician Time Reporting, ensure all paid hours available for work are recorded accurately and timely
• Ensure that all tasks eligible for warranty are created and submitted for warranty
• Monitor warranty reporting to ensure that all claims are properly brought to closure
• Run Preventive Maintenance reports and schedule work as appropriate to maintain a high level of fleet currency
• Handle equipment maintenance related issues with a high sense of urgency
• Keep Management informed of customer concerns
• Ensure all service-related invoices are properly coded within the correct General Ledger
• Other duties assigned as needed

Requirements

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Benefits

We don’t just “talk the talk!” We’re an award-winning company that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer :

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law.

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