Customer Service Representative

A company is looking for a Customer Service Representative.

Key Responsibilities

Act as the primary liaison between the company and customers, managing order entry and inquiries

Handle customer complaints and issues related to pricing, shipping, and inventory

Manage the customer order process from entry to delivery, ensuring customer satisfaction

Required Qualifications

Bachelor's Degree or higher with 2 years of experience in sales and customer service, or a High School Diploma / GED with 6 years of experience

Ability to speak English and French

Experience using SAP Order Management system is preferred

Experience working with Sales Force is advantageous

Experience with JDE order management system is beneficial