Talent.com
Product Support Specialist

Product Support Specialist

VirtualVocationsNorfolk, Virginia, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Product Support Specialist.

Key Responsibilities

Provide phone and ticketing case support for FACTS products / services

Collaborate with internal teams to proactively address client needs

Deliver online training to new institutions and / or new contacts at existing institutions

Required Qualifications

Associate degree in a related field (Bachelor's preferred) or equivalent experience

2-3 years of professional experience in account management or customer service, preferably in education or technology sectors

Experience managing client relationships

Experience with SaaS products is preferred

Create a job alert for this search

Product Support Specialist • Norfolk, Virginia, United States

Related jobs
  • Promoted
Product Support Specialist

Product Support Specialist

VirtualVocationsChesapeake, Virginia, United States
Full-time
A company is looking for a Product Support Specialist.Key Responsibilities Provide phone and ticketing case support for FACTS products / services Collaborate with internal teams to proactively add...Show moreLast updated: 30+ days ago
  • Promoted
Technical Support Specialist

Technical Support Specialist

VirtualVocationsVirginia Beach, Virginia, United States
Full-time
A company is looking for a Technical Support Specialist to provide assistance and support in technical issues.Key Responsibilities Assist employees with technical requests and manage user experie...Show moreLast updated: 30+ days ago
  • Promoted
Remote Technical Support Specialist

Remote Technical Support Specialist

VirtualVocationsNewport News, Virginia, United States
Remote
Full-time
A company is looking for a Remote Technical Customer Service Specialist.Key Responsibilities Identify customer needs and resolve issues related to SSL, servers, and relational databases Perform ...Show moreLast updated: 1 day ago
  • Promoted
Technical Product Support Specialist

Technical Product Support Specialist

VirtualVocationsVirginia Beach, Virginia, United States
Full-time
A company is looking for a Technical Product Support Specialist.Key Responsibilities Troubleshoot escalated technical issues and establish solutions across agricultural software and hardware Dev...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Sr. Product Specialist

Sr. Product Specialist

VirtualVocationsNorfolk, Virginia, United States
Full-time
Key Responsibilities Support Model N regulatory modules and participate in implementation activities Design, develop, and execute test scripts, conducting various testing phases and documenting ...Show moreLast updated: 10 hours ago
  • Promoted
Sales Support Specialist

Sales Support Specialist

VirtualVocationsNewport News, Virginia, United States
Full-time
A company is looking for a Sales Support Specialist who will assist the sales team by managing administrative and operational tasks. Key Responsibilities Provide sales desk ticket support and assi...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Solution Specialist

Solution Specialist

VirtualVocationsNewport News, Virginia, United States
Full-time
A company is looking for a Solution Specialist (RCM).Key Responsibilities Establish deep subject matter expertise in specific solution areas Partner with Sales teams to drive deals through produ...Show moreLast updated: 22 hours ago
  • Promoted
Implementations Specialist

Implementations Specialist

VirtualVocationsNewport News, Virginia, United States
Full-time
A company is looking for an Implementations Specialist US-East (SaaS B2B Finance Data).Key Responsibilities Serve as the primary contact for new customers, guiding them through data-intensive imp...Show moreLast updated: 1 day ago
  • Promoted
Product Support Engineer

Product Support Engineer

VirtualVocationsNorfolk, Virginia, United States
Full-time
A company is looking for a Product Support Engineer to provide technical support to enterprise customers.Key Responsibilities Serve as the primary contact for technical support requests from ente...Show moreLast updated: 30+ days ago
  • Promoted
Clinical Customer Support Specialist

Clinical Customer Support Specialist

VirtualVocationsPortsmouth, Virginia, United States
Full-time
A company is looking for a Customer Support Specialist - Clinical.Key Responsibilities Serve as the primary point of contact for customer service and support related inquiries Identify and docum...Show moreLast updated: 1 day ago
  • Promoted
User Support Specialist

User Support Specialist

VirtualVocationsChesapeake, Virginia, United States
Full-time
A company is looking for a User Support Specialist (Remote).Key Responsibilities Provide technical troubleshooting solutions related to the platform Assist stakeholders with onboarding and gener...Show moreLast updated: 1 day ago
  • Promoted
Business Support Specialist

Business Support Specialist

VirtualVocationsNewport News, Virginia, United States
Full-time
A company is looking for a Business Support Specialist to support their Sales team.Key Responsibilities Provide day-to-day administrative support to the Sales team Maintain accurate records in t...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Solutions Product Manager

Solutions Product Manager

VirtualVocationsVirginia Beach, Virginia, United States
Full-time
A company is looking for a Solutions Product Manager.Key Responsibilities Define and maintain the vision, roadmap, and feature backlog for the Solution Accelerator portfolio Lead cross-functiona...Show moreLast updated: 22 hours ago
  • Promoted
AI Tools Enablement Specialist

AI Tools Enablement Specialist

VirtualVocationsChesapeake, Virginia, United States
Full-time
A company is looking for an AI Tools Enablement Principle.Key Responsibilities Lead tool onboarding and training Ensure compliance with AI governance Support cross-functional adoption and educa...Show moreLast updated: 1 day ago
  • Promoted
Technical Product Analyst

Technical Product Analyst

VirtualVocationsChesapeake, Virginia, United States
Full-time
A company is looking for a Technical Product Analyst to provide technical customer service for their software.Key Responsibilities Monitor and manage support ticketing system to address customer ...Show moreLast updated: 30+ days ago
  • Promoted
IT Technical Support Specialist

IT Technical Support Specialist

SentaraVirginia Beach, VA, United States
Full-time
Sentara is hiring for an IT Technical Support Specialist!.The IT Technical Support Specialist is a customer-facing role responsible for providing technical assistance related to computer hardware, ...Show moreLast updated: 30+ days ago
  • Promoted
AMS360 Support Specialist

AMS360 Support Specialist

VirtualVocationsChesapeake, Virginia, United States
Full-time
A company is looking for an AMS360 Support Specialist.Key Responsibilities Provide support to users on AMS360 and ancillary products post-conversion Collaborate with cross-functional teams to en...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

VirtualVocationsChesapeake, Virginia, United States
Full-time
A company is looking for a CPC Processor Customer Support.Key Responsibilities Process medical record requests by taking calls from patients, insurance companies, and attorneys Document informat...Show moreLast updated: 30+ days ago
Technical Support Specialist

Technical Support Specialist

Sayres & AssociatesVirginia Beach, VA, USA
Full-time
Quick Apply
Responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training mate...Show moreLast updated: 30+ days ago
Support Specialist

Support Specialist

MediaCrossNorfolk, VA, USA
Full-time
Quick Apply
Professionalism, excellent customer service, accuracy, and a team mentality are key for this position.As a Support Specialist, you will work individually and on the team as a representative of our ...Show moreLast updated: 30+ days ago