Head of Markets Operations

This position is primarily focused on supporting the team in gaining, maintaining, optimizing, and maximizing access to generate revenue by market shaping, differentiating, push / pull through, and contracting our portfolio of products to customers.

Manage brand, value, and contracting strategies, customer interactions, sales team performance, lead generation, pipeline management, pull through tactics and execution, and sales analytics for Managed Markets Field Team.

This role also involves activities such as collaboration, prospecting, lead generation, customer relationship management, negotiations, and assistance of access negotiations.

Provide direction and insure adherence to the National / Regional account strategic imperatives

Oversee the development of Account Plans across all payer channels

Ensure compliance with all OAPI policies and procedures

Create and oversee implementation of Annual Business Plans

Collaborate with Managed Markets tea, to optimize business performance and / or manage complex business risks and issues.

Contribute to development of product and channel specific contract strategies

Direct Account Management CRM tool and process in collaboration with Sales Operations staff

Conduct all activities in compliance with all applicable local, state and federal laws and regulations and company policies.

Minimum of three years of pharmaceutical Managed Markets Account Management experience

• Experience in payer markets including understanding of all major payer segments, payer operations / financial drivers and budgets, formulary access management, coverage decision processes and utilization management.
• Proven track record of consistently meeting or exceeding quantitative and qualitative targets and goals
• Proficient in MS Office products including PowerPoint, Word, Access and Excel.
• Five or more years of demonstrated track record of success in pharmaceutical commercial operations
• Proven ability to develop and implement value access and strategic contracting plans for key payer / customer segments.
• Travel is up to 25% Otsuka is an equal opportunity employer.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.

Bachelor’s degree, MBA preferred.