Level 4 Lab Support Technician
eX cell
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e X cell
We are currently seeking a qualified Level 4 Lab Support Technician to join our client's team at an onsite position in Folsom, CA and provide physical Touch / Hardware / Software support to supported labs while taking direction from Client management.
Duties and Responsibilities :
Create and deploy solutions based on JIRA tickets for custom builds, repairs, and cluster setups
Resolve JIRA lab support tickets based on priorities defined by Client management
Ensure solutions / clusters are completed correctly and on timely basis
Provide updates and clear communications on tickets
Deploy OS and configure server / clusters as part of a solution deployment
Troubleshoot Linux and hardware issues
Facilitate hardware changes, installation, or removal of hardware (CPU, RAM, Storage, Network interfaces, etc.)
Root cause and resolve hardware and configurations, serial console knowledge
Follow network security policies on Main Lab and Secure External Datalink (SED) Networks
Some Window installations may be needed using IT build manage and process but will be infrequent
Keep the lab space clean, safe, and organized
Perform cable and rack management
Rack and Un-rack servers, PDU's, and network gear
Move equipment to, from and around lab space
Create shipment documentation and assist with getting shipments over to shipping
Pick up components from receiving location around campus
Provide Misc. lab support and complete paperwork / general admin (safety maintenance walkthroughs, lab trainings, etc.)
Dispose EOL systems, old components and systems no longer needed based on directions provided
$25.00 - $29.00 per hour
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws.
This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
We offer a comprehensive benefit package that you can elect into including but not limited to : Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time.
eX cell
Supports Equal Employment Opportunity
e X cell
a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit
www.excell.com
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