Martech program manager

PamTen
Remote, NC
Remote
Full-time

Program Manager - Marketing Technology and Processes - manage and maintain MarTech stack and ensure optimal setup, configuration, performance, reliability and scale

work cross functional to understand, refine and translate business needs into scalable technical requirements and processes

collaborate with IT and other teams to integrate marketing technologies; initial focus is Integration with systems such as CRM, CMS, and analytics tools

own the lead database, ensure data hygiene, segmentation, and proper lead data flow between applications

ensure compliance with data protection regulations (such as GDPR) and implement and manage governance policies

maintain documentation on processes, configurations, and workflows for reference and training purposes

ensure we identify and resolve technical issues immediately, including system errors, deliverability problems, and data discrepancies

train and support MarTech power users on best practices and assist with technical questions

Mandatory Qualifications Experience with Salesforce, Adobe Suite, Adobe Analytics

Highly experienced in planning, implementing and supporting new technology

Curious about Martech systems, eager to learn and contribute to new business processes and expanding tech stack, aiming for increased ownership

Expert in advanced lead management, including lead life cycle, capturing, enrichment, quality, privacy, marketability, matching, scoring, routing, and conversion

Partner with stakeholders from various departments such as marketing, sales, operations, legal, product, engineering, and IT

Advocate and get necessary buy-in for new technologies and scalable processes / programs.

Excellent communication and interpersonal skills, with the ability to engage with senior leadership and key stakeholders.

30+ days ago
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