Customer Service Representative

Job Description

Job Description

Help at Home is hiring!   We offer weekly pay between $18.00-$21.50 per hour ($18.50-$22.00 / hr for Chicagoland area offices) and a generous incentive program – up to $10,000

• in bonuses per year!

Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes while staying safe from high-risk facilities. We pride ourselves on establishing the home as the center of health and care coordination, serving our clients as if they are family, and creating Meaningful Moments that make a difference.

Our team members develop and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, home care aides, managers, referral sources, and others directly involved in the client’s care.

Benefits

Our team is the foundation of our work. We offer :

Responsibilities

Minimum Qualifications

Physical / Travel Requirements

The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions upon request.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.