Front Office ReceptionistCNS Companies • Georgetown, DE, US

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Front Office Receptionist

CNS Companies • Georgetown, DE, US

24 days ago

Job type

Full-time

Job description

Job Description

Description :

Join Our Team at CNS Occupational Medicine of Delaware!

CNS Occupational Medicine of Delaware is committed to supporting the health and safety of workplaces across Sussex County and beyond. We partner with employers from all industries to provide high-quality occupational health services that keep their teams thriving. We’re seeking a dedicated and detail-oriented Front Office Receptionist to join our growing team. This is an exciting opportunity to make a meaningful impact on the well-being of our local workforce while working in a collaborative, supportive environment.

Job Duties :

General reception and greeting
Assistance with patient flow, inbound phone calls, and scheduling
Patient check-in and check-out
Follow-up as needed with patients

Primary Responsibilities

Serve as the first point of contact for patients, clients, and visitors, providing exceptional customer service and accurate information

Manage incoming calls, appointment scheduling, and provider calendars using our electronic scheduling system

Prepare and maintain patient files, ensuring all documentation is complete and compliant with privacy and recordkeeping standards

Process billing and insurance information in coordination with the administrative and accounting teams

Support daily clinic operations through data entry, faxing, scanning, and other administrative tasks

Communicate effectively with employers, drivers, and internal clinical staff to coordinate testing and appointment details

Assist with reporting and documentation for occupational health services, such as physicals and drug and alcohol testing results

Secondary / Back-Up Support Responsibilities

Other tasks, as assigned

Requirements :

Qualifications and Skills :

Exceptional customer service and communication skills

Friendly, warm and welcoming

Exceptional phone and email etiquette

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Front Office Receptionist • Georgetown, DE, US

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