Cocktail and Food Server

Job Title: Cocktail and Food Server


Location: Covina, CA

Job Type: Part-time

Shift Type: Evenings and Weekends

Compensation: $15.50/hr + gratuity

Target Hire Date: ASAP

Join our team at the newest addition to our family of clubs, the Laugh Factory Covina! Our company seeks a highly motivated and customer-focused individual to join our team as a Cocktail and Food Server. This position requires strong communication and customer service skills, as the successful candidate will play an integral role in serving our customers and delivering the best possible guest experience. This position reports to the manager on duty. Compensation includes hourly rate and gratuity.

Duties and Responsibilities:

• Provide excellent customer service to guests throughout their show.
• Greet customers as they sit and present menu viewing options (virtual or physical).
• Make food and drink recommendations based on preferences and up-sell when appropriate.
• Ensure that all orders are accurate and delivered in a timely manner
• Input drink and food orders into the restaurant POS system.
• Serve drink and food orders after preparation.
• Keep tables and workstations clean and tidy at all times.
• Collaborate with other team members to ensure smooth operations and excellent customer service.
• Assist with special setups and breakdowns.
• Adhere to all relevant health department rules/regulations and all customer service guidelines.
• Verify identification of patrons to ensure their ability to consume alcohol
• Attend all staff meetings and training sessions as required
• Other duties as assigned

Minimum Qualifications:

• 3+ years of restaurant experience
• 2+ years of experience as a Restaurant or Cocktail and Food Server
• Experience with developing constructive working and interpersonal relationships with colleagues and customers
• 2+ years of experience with cash registers and any ordering information system
• Experience working with handheld restaurant POS systems is preferred
• Must be 21 years of age or older.
• Proof of eligibility to work in the United States

Physical Requirements:

• Ability to stand for long periods of time
• Ability to lift up to 25 pounds

Essential Skills:

• Outstanding customer service skills
• Good interpersonal, oral, and written communication abilities, including active listening ability
• Ability to work well on a team
• Ability to multitask and remain calm in stressful situations
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong attention to detail and ability to maintain a professional appearance and demeanor at all times
• Strong organizational and time management skills
• Ability to communicate concerns and improvement suggestions to supervisors
• Creativity and optimism

Core Competencies:

• Integrity requires being honest and ethical.
• Attention to detail requires being careful about detail and thorough in completing tasks.
• Dependability requires being reliable, responsible, and dependable in fulfilling obligations.
• Cooperation requires being pleasant with others on the job and displaying a good-natured, communicative, and optimistic attitude.
• Respect for others requires being sensitive to others' needs and feelings and understanding and helpful on the job.

We thank all applicants for their interest; however, we will contact only those selected for an interview.

Laugh Factory Covina LLC is proud to be an equal opportunity employer and welcomes applications from all qualified individuals. We strive to provide a diverse workforce and inclusive workplace where all employees feel valued and respected. We evaluate qualified applicants without regard to race, color, religious creed, color, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics, in accordance with applicable federal, state, and local laws.

This position remains open until filled. Unless noted above, no telephone or email inquiries unless otherwise indicated above, please.