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Receptionist/Customer Service Representative
Receptionist/Customer Service RepresentativeAmerican Veterinary Hospital • Simi Valley, CA, US
Receptionist / Customer Service Representative

Receptionist / Customer Service Representative

American Veterinary Hospital • Simi Valley, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : 19+

American Veterinary Hospital is seeking a highly organized and professional Customer Service Representative to join our team. As the first point of contact for hospital, you will play a crucial role in creating a positive and welcoming environment for our clients and visitors. Your main responsibilities will include :

Duties

  • Greeting and welcoming visitors in a friendly and professional manner
  • Answering phone calls, taking messages, and directing calls to the appropriate person or department
  • Managing the hospital's calendar, scheduling appointments, and coordinating meetings
  • Assisting with event planning and coordination
  • Transcribing documents and maintaining accurate records
  • Providing administrative support to various departments as needed

Skills

  • Experience as a Veterinary Receptionist or Customer Service Representative is REQUIRED
  • Proficiency in using Google Workspace and other computerized systems
  • Strong computer literacy, including knowledge of MS Office applications
  • Excellent communication and interpersonal skills
  • Exceptional organizational abilities with keen attention to detail
  • Ability to multitask and prioritize tasks effectively
  • Familiarity with phone systems and ability to handle high call volumes
  • If you are a motivated individual with excellent customer service skills and the ability to thrive in a fast-paced environment, we would love to hear from you. Apply today to join our team!

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    Service Representative • Simi Valley, CA, US