Last Mile Delivery Dispatcher
Job Description
Job Description
At Premier Last Mile , we believe in being proactive, determined and relentless in our pursuit of perfection. We embrace adversity, we run to the fire and we're always seeking like-minded individuals to join our team.
Attitude is the difference between failure and success!
Job Description
Premier Last Mile is currently in need of an experienced Dispatcher to assist with overseeing the daily operations of white glove delivery of furniture and appliances.
Responsibilities :
- Provide assistance by telephone to customers, contractors and delivery agents.
- Provide excellent customer service at all times.
- Handling customer complaints and concerns in a professional manner.
- Communicates with clients and customers when necessary to advise them of delays and or updates.
- Processes changes or cancellations to delivery orders.
- Proactively monitors progress of delivery routes.
- Other duties may be assigned to meet business needs.
Qualifications :
- Strong customer service skills; ability to diffuse client frustrations.
- Ability to communicate in a professional / courteous manner.
- Exceptional attention to detail.
- Clear and concise verbal and written communications skills. Bilingual person is strongly desired but not required.
- Ability to follow written and verbal instructions.
- Ability to work in and handle stressful situations & high volume of phone calls.
- Experience working with personal computers and business applications is required.
- One year experience in a customer service environment is strongly desired.
- Must be able to multitask
- High school diploma or GED is required.
Skills
- Proven experience as dispatcher or relevant position
- Tech-savvy with working knowledge of MS Office applications
- Proficient in English (oral and written) (+Spanish is a plus)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
We conduct pre-employment drug screens and background checks. Premier Last Mile is an Equal Opportunity Employer.
Schedule :
- Day shift (Must be Flexible with Availability)
- Monday to Friday
- Weekends
Job Type : Full-time
Job Type : Full-time
Benefits :Schedule :
8 hour shift
Ability to commute / relocate :
San Leandro CA : Reliably commute or planning to relocate before starting work (Required)
Experience :
- Dispatching : 1 year (Preferred)
- Microsoft : 1 year (Preferred)
Work Location : One location
Last Mile Delivery Dispatcher
Premier Last Mile is currently in need of an experienced Dispatcher to assist with overseeing the daily operations of white glove delivery of furniture and appliances. Premier Last Mile is an Equal Opportunity Employer. Provide assistance by telephone to customers, contractors and delivery agents. P...
Last Mile Delivery Dispatcher
Premier Last Mile is currently in need of an experienced Dispatcher to assist with overseeing the daily operations of white glove delivery of furniture and appliances. Premier Last Mile is an Equal Opportunity Employer. Provide assistance by telephone to customers, contractors and delivery agents. P...
Director, Operations, Strategy & Operations Last Mile Delivery Platform
Want to use your critical thinking & problem-solving abilities to influence the future of eCommerce? The Director, Operations, Strategy Last Mile Delivery will oversee the strategy and operation of the central engine supporting our gig driver platform. You understand the gig industry landscape and t...
Staff, Product Manager, Last Mile Delivery Driver Acquisition and Onboarding
As a Staff Product Management for Last Mile Delivery Driver Experience team, you will lead our product vision, strategy, and roadmaps for the platform and apps that acquires, onboards, and activates new drivers. One that is built through the lens of driver success which fosters trust and transparenc...
Staff, Product Manager, Last Mile Delivery
On the Last mile delivery Product team, you will lead a cross-functional team to pioneer the next frontier of last mile, leveraging the latest technology to get customers whatever they want, how and when they want it. If you are motivated by complex, purposeful challenges, this Staff, Product Manage...
$350/hour Paid Market Research Study for Operations Manager in the Aviation Sector
Chairman, CEO, Partner, President, General Manager, Chief Financial Officer, Financial Director, Vice President of Finance, Accountant, Bookkeeper, Financial Controller, Accounts Receivable Manager, Finance Manager, Finance Analyst, Business Credit Analyst, Credit Manager, Risk Manager, Portfolio Ma...
Senior Manager, People Operations
Responsible for overseeing all aspects of the People Operations function, including employee lifecycle activities, HR policies, HR processes (including employee relocation and off-boarding), legal compliance and reporting, HR service delivery, HR inbox management, employee communication, and HR proj...
HVAC Dispatcher
A client near Kings County area is seeking an HVAC dispatcher. ...
Cdl A Local Delivery Truck Driver
Sysco has immediate job openings for dependable local CDL A Delivery Truck Driver to safely and efficiently operate a tractor-trailer and manually unload/deliver various products (meats, produce, frozen foods, groceries, dry goods, supplies, etc. It takes a special kind of CDL A Delivery Truck Drive...
Delivery Driver
Millennium manufactures medical devices and automotive components for some of the largest companies in the United States.We are constantly improving our operations and looking for new ways to meet our customer's needs through continuous improvement.Benefits include Medical, Dental, Vision, 401-K, Bo...