Product Customer Support, Digital

Overview

Product Customer Support - Digital, AGCO, Duluth, GA. Lead global customer support for AGCO's Precision Farming Products, ensuring top-tier customer experience and retention. Collaborate with key teams to enhance product quality and satisfaction. Establish and maintain service level agreements and problem resolution processes. Support successful product launches and contribute to future strategy planning. Ensure global completion of PSPs for safety and customer experience.

Responsibilities

• Lead global customer support for AGCO's Precision Farming Products, ensuring top-tier customer experience and retention.
• Collaborate with cross-functional teams to improve product quality and customer satisfaction.
• Establish and maintain service level agreements and problem resolution processes.
• Support successful product launches and contribute to future strategy planning.
• Ensure global completion of PSPs for safety and customer experience.

Qualifications

Work arrangements

The position is eligible for remote work from the US Eastern Time Zone.

Travel : 25-50% domestic and international travel may be required.

Location : Duluth, GA

Apply online at www.agcocorp.com / careers

Seniority level

Associate

Employment type

Full-time

Job function

Industries

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