Compliance Manger (Property Manager)

Compliance Manager :

The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services and daycare.

Job Description :

The Compliance Manager is a managerial-level professional position responsible for directing, planning, implementing and evaluating the services and activities of the Property Management Compliance team for the HOC managed properties. This includes policy development and direct supervision of Property Management Compliance team.

The incumbent works with the Property Management division to create processes / policies, implement and optimize processes / policies for the Property Management Compliance team that ensure a best-in-class customer experience for the customers of Housing Opportunities Commission. This position will also establish and track the appropriate metrics to ensure direct reports are meeting their deliverables and find opportunities for improvements. In performing the duties, the employee is required to investigate research, analyze and make recommendations to leadership based on the information and data.

Responsibilities :

• Oversee the certification and recertification processes, placement and administration of housing programs.
• Manage and direct marketing, application & screening processes for compliance activities.
• Prepare certification related analyses and reports as required.
• Ensure that processes, tools, trainings and systems are developed and maintained to support the division.
• Administer housing policies and procedures, such as ACOP, transfer policies, tenant selection plans and grievance procedures.
• Supervise the scattered sites Housing Specialists performing initial, annual and interim recertification as well as administrative staff.
• Ensure ongoing program compliance for all affordable housing programs and respond to management reviews and auditor's requests for data. Develop and implement corrective action plans.
• Oversee the submission of updated Rent Schedules to HUD for Project-Based Section 8 properties and the implementation of Gross Rent Changes.
• Conduct and coordinate investigations with staff regarding potential lease violations and fraud issues.
• Maintain updated knowledge of housing programs regulations, obtaining necessary certifications and ensuring that staff is appropriately trained and certified as necessary.
• Identify, analyze and develop recommendations to address problems and issues associated with HOC housing programs and services, and communicate issues and concerns to the Division Director.
• Monitor adequacy of a central pool of applicants for placement in affordable housing programs including but not limited to Project-Based Section 8 (also known as Project-Based Rental Assistance), Low Income Housing Tax Credit, HOME, HIF, MPDU, Risk Share and units with Project-Based Vouchers

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Competencies :

Education :

Experience :

Technical Skills :

To perform this job successfully, an individual should have knowledge of personal computer and software such as (MS Word, and MS Outlook); and must be able to learn other computer software programs as required by assigned tasks.

Physical Demands :

The work requires no unusual physical demands. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee is occasionally required to stand and walk. The employee may occasionally lift and / or move up to 25 pounds.

Work Environment :

The work is performed in the normal office setting and meeting and conference rooms. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.

HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.