Talent.com
Principal Care Management Coordinator

Principal Care Management Coordinator

The Hirsh CenterDelray Beach, Florida, United States, 33484
4 days ago
Job type
  • Full-time
Job description

About Us

The Hirsh Center for Arthritis & Sports Medicine is a leading independent rheumatology and sports medicine practice based in Delray Beach, FL. Since 2007, we've been dedicated to providing advanced, patient-centered care focused on improving mobility, reducing pain, and enhancing quality of life.

As the only practice in Florida nationally accredited to both diagnose and perform ultrasound-guided joint injections, we are proud to deliver precision, comfort, and excellence in patient care. Our team is collaborative, compassionate, and committed to creating a supportive workplace where employees grow, thrive, and make a difference every day.

Job Summary

We are seeking a dedicated Principal Care Management (PCM) Coordinator to join our clinical care team. This role supports patients with chronic and complex conditions by coordinating care, facilitating communication between providers, and ensuring that each patient receives the highest standard of personalized support.

The ideal candidate is empathetic, detail-oriented, and comfortable managing multiple priorities while maintaining strong relationships with both patients and healthcare professionals.

Key Responsibilities

  • Serve as a key advocate for patient care by identifying and supporting those eligible for Principal Care Management (PCM) services.
  • Implements patients individualized plan of care who have a single chronic condition or with multiple chronic conditions but focused on a single high-risk condition.
  • Coordinate individualized care plans for patients with chronic conditions, ensuring consistent follow-up and proactive management.
  • Communicate regularly with patients to monitor progress, provide education, and adjust care plans as needed.
  • Support providers in developing and implementing care management strategies.
  • Track all PCM services and document interactions accurately within the EMR.
  • Triage patient phone calls and messages, offering medical guidance per established protocols.
  • Educate patients on autoimmune and chronic disease management.
  • Encourage adherence to treatment plans, follow-up visits, and lifestyle recommendations.
  • Collaborate with physicians, clinical staff, and external partners to ensure comprehensive, coordinated care.
  • Participate in data tracking and outcomes reporting to enhance program quality and effectiveness.

Qualifications

  • 2–3 years of experience in a care management or patient coordination role.
  • Strong communication, critical-thinking, and organizational skills.
  • Demonstrated ability to multitask and prioritize in a fast-paced clinical environment.
  • Compassionate, patient-focused mindset with a team-oriented approach.
  • Proficiency with EMR systems and general computer applications.
  • Graduate from an accredited nursing or medical assisting program preferred.

    • Competencies

  • Effective communication and relationship-building skills.
  • Problem-solving and conflict-resolution abilities.
  • Strong time-management and attention to detail.
  • Commitment to confidentiality and professional ethics.

    • Compensation & Benefits

    Pay Range : $22.00 – $25.00 per hour (based on experience)

    We value and invest in our employees by offering a comprehensive benefits package that promotes both personal and professional growth.

  • 100% employer-paid health insurance
  • 401(k) with 4% employer match
  • 100% employer-paid disability insurance
  • Life, dental, and vision insurance
  • Health savings account (HSA)
  • Paid Time Off (PTO) and paid holidays
  • $275 annual scrub stipend
  • Annual compliance incentive
  • License and CEU yearly stipend
  • Lunch provided 2–3 times per week
  • Monthly and team incentives
  • Professional development and promotion opportunities

    • Work Location

    In-person (Delray Beach, FL)

    Job Type

    Full-time | 40 hours per week

    PI16b475827a29-30511-38965297

    Create a job alert for this search

    Care Management Coordinator • Delray Beach, Florida, United States, 33484