Program Manager

divh2Departmental IR Manager Anesthesiology Department / h2pWith over 75 years of excellence in Dallas-Fort Worth Texas UT Southwestern is committed to excellence innovation teamwork and compassion. As a world-renowned medical and research center we strive to provide the best possible care resources and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News World Report we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare PTO and paid holidays on-site childcare wage merit increases and so much more. We invite you to be a part of the UT Southwestern team where youll discover a culture of teamwork professionalism and a rewarding career! / ph3Job Summary / h3pThe Anesthesiology Department is hiring an IR / IT Manager to manage the departmental IR Team. The ideal candidate will have strong experience leading complex administrative operations in an academic and clinical setting with the ability to translate data into actionable insights that support administrative clinical educational and faculty missions. We are seeking someone who can manage cross-functional workflows drive process improvements and ensure compliance with institutional and regulatory requirements. Candidates should bring demonstrated leadership skills a collaborative approach and the ability to supervise staff while maintaining high operational standards. / ph3Benefits / h3pUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing and include : / pulliPPO medical plan available day one at no cost for full-time employee-only coverage / lili100% coverage for preventive healthcare-no copay / liliPaid Time Off available day one / liliRetirement Programs through the Teacher Retirement System of Texas (TRS) / liliPaid Parental Leave Benefit / liliWellness programs / liliTuition Reimbursement / liliPublic Service Loan Forgiveness (PSLF) Qualified Employer / li / ulpLearn more about these and other UTSW employee benefits! / ph3Experience and Education / h3pRequired : / pulliEducation : Bachelors Degree / liliExperience : 6 years of technical skill responsibilities and 2 years of supervisory experience and experience to include website software applications hardware (PCs and MACs) and operations of network servers. / li / ulpPreferred : / pulliStrong SQL Experience / liliStrong Python Experience / li / ulh3Job Duties / h3pServes as the technical expert for operating an environment in traditional areas of system programming and involvement in system planning. Makes design recommendations for products. Cross institutional assistance to all parties to debug enhance and educate users in regards to operating environments and design for all faculty members. Builds high customer satisfaction by managing end-users expectations and complex technical issues clearly that will be easily communicated. Documents agreed-upon resolutions. Ensures that departmental users have appropriate computer equipment access to systems and workplace support. Follows up with clients to ensure successful completion of tasks. Resolves bugs in a timely manner and enforce quality assurance standards by developing high quality coding that is reusable well-documented stable efficient and defect-free. Ensures code is thoroughly tested to avoid production defects or complaints. Works independently to research and resolve problems and reports out findings with others during technical meetings. Builds infrastructure and participates in projects that support the goals and advancement of the department. Ensures successful completion of departmental tasks in a timely manner. Responsible to ensure that department and staff adhere to and protect security of data cross institutionally. IT regulatory and institutional compliance regulations. This includes management of access to the departmental drive space. Demonstrates senior experience and leadership and provides supervision oversight and mentoring to lower level engineers and / or technical support specialists. Understands emerging technologies in the marketplace and uses new improvements in technology and standards to further develop high-quality systems. Responsible for the technical aspects of the Webpage and responsible for the design develop and maintain the creation of the intranet homepage for all Division Leaders. May perform usability studies to continually improve technical and software support within the department. Performs other duties as assigned. / ph3Security and EEO Statement / h3pSecurity : This position is security-sensitive and subject to Texas Education Code 51.215 which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research work on or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. / ppEEO : UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer UT Southwestern prohibits unlawful discrimination including discrimination on the basis of race color religion national origin sex sexual orientation gender identity gender expression age disability genetic information citizenship status or veteran status. / p / div