RPM Living is hiring : Community Manager in San Antonio

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Overview

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education.

Position Summary

The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and will have the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.

Responsibilities

• Lead property staff, conduct candidate interviews, oversee onboarding, training, timesheet approval, and conduct quarterly discussions and annual assessments in accordance with Company policies.
• Drive team to achieve performance indicators, provide feedback to underperforming associates, and manage disciplinary actions in collaboration with HR.
• Conduct ongoing training with office staff covering leasing paperwork, workplace safety, and other operational needs.
• Motivate associates through recognition programs, training, and team-building activities to boost morale and productivity.
• Assist in budget preparation and ensure adherence to approved budgets.
• Complete month-end and year-end financial reporting and provide monthly budget variance reporting within + / -10% per line item.
• Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and resolving service issues.
• Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests.
• Provide excellent customer service while maintaining highest resident service standards.
• Analyze and interpret market and economic trends and partner with marketing to implement short- and long-range leasing strategies to achieve occupancy and revenue goals.
• Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings.
• Manage the client / owner relationship by meeting with owners, conducting property tours, providing updates, and addressing owner requests.

Education & Experience

Qualifications

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

RPM Living participates in E-Verify. RPM Living is an Equal Opportunity Employer.

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