Director of Network Engineering & Operations

Title : Director of Network Engineering and Operations

Salary Range : $143k-$230k

Job Summary - We are seeking a permanent Director of Network Engineering and Operations for a health system in Greenville, NC. This individual will report directly to the CTO and lead a team of 10 network engineers ranging from level 1-4. This is a hybrid role, they must be onsite in Greenville, North Carolina 3 days per week.

Job Description :

• Strategy & Roadmap Develop and manage multi‑year plans for network infrastructure upgrades and enhancements, ensuring alignment with business goals and IS team roadmaps.
• Infrastructure & Performance Design and maintain wired / wireless networks that meet performance, security, and scalability needs. Provide secure connectivity across data centers, cloud environments, and enterprise systems.
• Collaboration & Governance Partner with stakeholders to support organizational objectives, standardize network services, and ensure compliance with ITSM processes and governance.
• Security & Reliability Implement robust security protocols, monitor KPIs, and conduct regular testing to identify vulnerabilities. Collaborate with cybersecurity teams to safeguard systems and ensure regulatory compliance.
• Automation & Innovation Drive efficiency through automation of provisioning, monitoring, and incident response. Adopt emerging technologies to continuously improve operations.
• Service Delivery Foster an agile, collaborative environment. Ensure high availability, disaster recovery readiness, and a culture of service excellence that exceeds customer expectations.
• Financial Management Develop and monitor budgets, assess total cost of ownership, and benchmark services to optimize value and manage costs effectively.

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