Senior Business Systems Analyst

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best "A" (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

Amerisure is currently recruiting for a Senior Business Systems Analyst that can do a 2-day hybrid approach onsite in our Farmington Hills office. Preference will go to someone that has both Insurance and Guidewire experience. The ideal candidate will possess the following skill set.

Summary Statement

The Senior Business Systems Analyst is a strategic partner in shaping and delivering innovative business solutions, leveraging deep expertise in analysis, requirements gathering, testing, and stakeholder engagement. This role involves leading complex initiatives, mentoring junior analysts, and driving process optimization efforts across the organization. As a strategic leader in Agile and SAFe methodologies, this role drives continuous improvement initiatives and cultivates seamless collaboration across cross-functional teams to accelerate the achievement of key business objectives.

Essential Tasks / Major Duties

• Lead the end-to-end analysis of complex business processes, systems, and data to identify improvement opportunities and recommend actionable solutions.
• Review and develop comprehensive requirements documentation, including business requirements, functional specifications, business processes, data mapping, process flows, workflows, procedures and system controls ensuring alignment with project goals and organizational standards.
• Analyze and resolve high-level issues, including root cause analysis, and provide expert guidance on implementing effective solutions.
• Drive organizational change by driving efforts to adopt new tools, technologies, and methodologies that enhance efficiency and effectiveness.
• Monitor and assess key performance indicators (KPIs) to measure project success and business impact.
• Develop and execute test plans, scenarios, and cases, leading system and user acceptance testing to ensure solutions meet requirements.
• Act as a liaison between business units, technical teams, and insurance industry experts, facilitating clear communication and understanding of system capabilities.
• Analyze data and troubleshoot issues to improve operations and solve business problems.
• Mentor and coach team members, fostering professional growth.
• Ensure that all business processes comply with regulatory and legal requirements.
• Prepare training materials and conduct training on new or updated systems.

Knowledge, Skills & Abilities

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Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine's Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.

Amerisure Insurance provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Amerisure Insurance complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Amerisure Insurance expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Amerisure's employees to perform their job duties may result in discipline up to and including discharge.