Customer Service Intern
Job Details
Description
APMEX is seeking a customer service intern to join our dynamic customer service team!
The customer service intern is a great steppingstone in the career path of customer experience. We troubleshoot problems with orders, shipping, and answer questions about investing and our programs.
This opportunity will get you ready to be a key player in a call center environment that utilizes multiple incoming channels and has rigorous metrics that we are held accountable to providing a best in class experience for our valued customers.
Qualifications
The following make a candidate a good fit for this internship :
A desire to help customers with a flare for de-escalation
Proficient in basic computer skills : Microsoft Outlook, Teams, Word, Excel and PowerPoint.
Self-motivated with a team mentality, we achieve together
Organized and one-touch resolution oriented
Time management skills, able to multi task and accomplish goals by a stated deadline
High School Diploma or higher education
Previous customer service experience preferred
APMEX is a multi billion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture.
Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees.
Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" for 5 consecutive years and one of the Top Workplaces by the Oklahoman.
Join the family today!
Fantastic benefits provided by APMEX included for our Interns!
Free Lunch every day
Lunch and Learns
Coffee Talks
Free Downtown Parking
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