Medical Office Manager

Medical Office Manager

As a Medical Office Manager for HIA House Calls you will organize and coordinate office administration and processes, in order to ensure organizational effectiveness, efficiency and safety. The Office Manager is responsible for maintaining and developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation and filling in for vacationing team members.

Seeking an energetic professional who doesn't mind wearing multiple hats. Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.

Essential Functions :

• Supports company operations by maintaining office systems and supervising staff.
• Maintains office services by organizing office operations and procedures, inventory, vaccine refrigerator tracking, and assigning and monitoring administrative functions.
• Completes operational requirements by scheduling employees work hours and job assignments; following up on work results, ensure KPI compliance and holding staff accountable for attaining the results.
• Keeps management informed by reviewing and analyzing reports; summarizing information; identifying trends.
• Maintains office staff by recruiting, orienting, and training employees.
• Maintains office staff results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.
• Achieves financial objectives by ensuring the schedule is maintained and supplies ordered are only what is necessary to achieve optimal patient care and to ensure staff / providers have what is necessary to succeed in their individual roles.
• Contributes to team effort by assisting the team to accomplish practice KPIs via coaching, workflows, by assisting the team to complete projects as needed and by filling in for team member PTO.
• Will serve as an EMR superuser for all positions.
• Will serve as the first line of contact for the facilities that are served by this program.
• This is a working manager position, which means the manager will fill in within any area of the practice that needs additional help. Manager will be able to seamlessly personally fill all roles within the administrative side of the practice.
• All other duties as assigned.
• Follows company policies to ensure consistent and compliant job performance.
• Performs all other duties as assigned.

Benefits :

We offer a robust benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, short-term and long-term disability, and a generous time off package. We have a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Expectations of all Employees : Support the mission, vision and values through unequaled quality patient care, professional competence, collaboration, communication, innovation, accountability, ownership and provide support to the entire agency regardless of their primary office location.

HIA Health has HEART : Honor - I accept the honor of service to hospice patients, families, and communities. Excellence - I strive for excellence in my work, as we stand on hallowed ground. Attitude - I choose a positive attitude at work. Respect - I treat people with the same respect I wish to be given. Teamwork - I value everyones contribution in delivery of care, operation of the organization and stewardship of our resources.

Qualifications :

Education, Certificates and Experience :