Scrum Master Agile Facilitator

Description

At VC3, we don’t just solve IT problems — we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time.

We're a team of doers, builders, and tech whisperers who live by 4 core values :

Go Beyond | Own It | Be Curious | Serve as One

We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.

The Impact you will have :

The Scrum Master serves as a servant leader and facilitator for Agile development teams, ensuring Agile principles and frameworks (Scrum / Kanban) are effectively applied to deliver high-quality solutions and predictable outcomes. This role partners with product owners, developers, and stakeholders across departments to remove impediments, foster team accountability, and drive continuous improvement. The Scrum Master also plays a key role in maintaining transparency, alignment, and process consistency across projects.

What you will be doing :

• Understand and follow The VC3 Way—our set of standards and processes that ensure predictable, consistent results.
• Facilitate Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews / demos, and retrospectives.
• Partner with product owners to refine and manage the backlog, ensuring sprint goals are clear and achievable.
• Protect the team from distractions and maintain focus on committed work.
• Monitor task progress and compliance with Agile tools (Azure DevOps / TFS, Jira, or equivalent).
• Track and communicate sprint and release progress to stakeholders.
• Foster collaboration, accountability, and conflict resolution within the team.
• Coach team members on Agile values, practices, and continuous improvement.
• Support release planning and cross-team coordination.
• Ensure compliance with applicable security and process requirements.

Additional Responsibilities

The tools you bring :

What’s in it for you :

Flexibility – We’re remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life.

Well-being & Support - Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k) / RRSP plans. Whether it’s today’s needs or tomorrow’s goals, we’ve got you covered.

Grow with Us – Whether you’re just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, monthly learning sessions, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility.

People-First Culture – We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve.

Transparent Leadership – From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way.

Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment

Thank you for your interest in VC3. We appreciate all applications; however, only those candidates selected for an interview will be contacted.

Learn more about VC3 by visiting our website and follow us on LinkedIn to stay informed!

VC3 offers Managed IT Services, Private Cloud Services, Hosted VoIP, Custom Web Applications, SharePoint Consulting, and Website Design & Hosting.

VC3 has more than 25 years of experience providing a full range of Information Technology Solutions and Services to hundreds of municipalities and organizations throughout the United States and Canada. The technologies needed by our customers have changed many times over the years, but our focus has always stayed the same : connect the best technologies with our experienced and talented engineers, programmers, web designers and support specialists to deliver solutions that take our customers to the next level of productivity and results.

We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.