Banquet Manager

Role Overview

The Banquet Manager oversees events operations in both the Soho Grand Hotel and Roxy Hotel, and acts as a liaison between clients and the Sales Event Managers. The main responsibilities include event production, interacting with clients, and maintaining a flow of information between the Client and internal departments to include the Food and Beverage Department, Kitchen, and Events Department.

Responsibilities

• Coordinate and assist the Director of Events and Events Sales Manager with all catered events, to include meetings, receptions, press junkets, etc.
• Enforce terms for extension and guest increase during the event with Clients under Director of Catering and Events’ parameters
• Input event details in regards to the setup, deliveries, vendors, run-of-show and other logistics into the Tripleseat Management Database
• Prepare BEO packets two weeks out for the weekly meetings and distribute to all the departments & Catering Captains
• Complete Event Recaps for each event, including event description with shortfalls and accomplishments, client feedback, staffing issues and areas to improve upon etc.
• Close Banquet Checks at the end of the shift in Micros and send out to the team
• Conduction pre-shifts with the staff going over all the events and requirements, discussing team assignments for the night with a Captain
• Facilitate walk-throughs with clients that pertain to event setup, production and details post contract and confirmation
• Attend walk-throughs with the Director of Catering and Client pre-contract and confirmation, in the event of setup or production questions – as needed
• Assist and oversee day of event setup and logistics with event captain, CSM, Event Sales Manager and Director of Events
• Responsible for submitting weekly payroll and schedule to the team members, monitoring and approving requests off
• Coordinate and schedule all third-party vendors, create and submit check requests for vendors when required
• Manage monthly inventory for all catering items to assure team members haveeverything for execution, order operational supplies and equipment with prior Director’s approval and process POs as required
• Assist in hiring & training catering team members, implement service, uniform and presentations standards
• Assist with training F&B servers / managers in catering events, so they aware of the procedures for private events in the outlets
• Work with Director of Catering & Events to set / improve event presentation standards
• Monitor food and beverage quality, to ensure each event is consistent with set standards
• Complete cost analysis at the end of each event and when required, prepare monthly report
• Create and update look books for all event setups, continuously update welcome & training manuals for staff members
• Execute internal & promo events

Requirements

Previous NYC event experience.

Excellent management, supervisory, and customer service skills

Experience with conference, meeting and production management

A high level of energy and passion for service, people and quality

Ability to work effectively under time constraints and deadlines

Must possess computer skills, including, but not limited to, use of Microsoft

Word, Excel, and Tripleseat a plus.

Able to work evenings and weekends / holidays as required.

EEO / AA including Vets and Disabled

Job Type : Full-time

Ability to Commute : Job Type : Full-time

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Work Location : In person