Business Systems Analyst - EPIC REQUIRED

Company Overview : Req ID : 345596

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Systems Analyst - EPIC to join our team in Durham, North Carolina (US-NC), United States (US).

Job Description :

Business Systems Analyst (Epic Payer Platform & Interoperability)

Job Summary

The Business Systems Analyst leverages strong healthcare and technical expertise to bridge the gap between business needs and IT capabilities, with a primary focus on the Epic Payer Platform and health data interoperability standards. This role will analyze, design, and configure complex business and clinical systems using Epic, including facilitating data exchange through Epic Bridges and APIs with SMART on FHIR applications. The analyst will also be instrumental in supporting reporting needs using Epic's Cogito tools, especially related to critical payer data like eligibility, claims, and membership.

Key Responsibilities

System Analysis and Design :

Analyze, evaluate, and document complex business requirements from various departments, including clinical, claims, and member services.

Translate business needs into clear, actionable functional and technical specifications for system configuration, enhancements, and new feature development.

Serve as a subject matter expert for the Epic Payer Platform, focusing on its data integration with external systems.

Epic Payer Platform Configuration and Optimization :

Configure, test, and maintain designated Epic modules within the Payer Platform to support business operations and optimize workflows.

Collaborate with end-users and super-users during implementation and upgrades to ensure seamless system functionality.

Troubleshoot and resolve technical issues related to Epic applications, working with IT and vendors as needed.

Interoperability, Epic Bridges, and FHIR Integration :

Drive the implementation of data exchange initiatives using modern interoperability standards, with an emphasis on FHIR, SMART on FHIR, and the Epic Bridges module.

Design, configure, and troubleshoot interfaces to ensure seamless data exchange between Epic and other applications.

Partner with stakeholders to define requirements for API-based data exchange, including RESTful APIs and other FHIR resources.

Support the integration of third-party SMART on FHIR applications to enhance member experience, clinical care coordination, and provider access to data.

Data and Reporting (Cogito) :

Leverage Epic's Cogito reporting suite (e.g., Radar, Reporting Workbench, SlicerDicer) to meet business intelligence and reporting needs.

Focus on analytics and reporting related to core payer data, including member eligibility, claims processing, and membership.

Extract, analyze, and validate data to support decision-making, quality improvement, and regulatory compliance.

Develop and maintain custom reports and dashboards, and assist with data validation and quality assurance.

Minimum Qualifications

Bachelor's degree in a relevant field such as Health Informatics, Computer Science, or Information Systems; or equivalent work experience.

3-5+ years of experience as a Business Systems Analyst in a healthcare-related environment.

3 years' experience with Epic systems, particularly the Epic Payer Platform.

3 years' experience with Epic Bridges interface functionality.

3 years' experience with Epic's Cogito reporting capabilities, including Reporting Workbench or SlicerDicer.

Strong understanding of healthcare data related to member eligibility, claims, and membership.

Strong understanding of healthcare data interoperability standards, particularly HL7 FHIR and SMART on FHIR.

Excellent analytical, problem-solving, and communication skills.

Preferred Qualifications

Epic certification in one or more Payer-related or Cogito modules.

Proficiency in writing SQL queries for data validation and analysis.

Experience with Agile and Scrum methodologies.

About NTT DATA :

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $34.39 to $67.32 . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and / or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits .

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