Staff Assistant II

Administrative Support Specialist

Overview To assist the department leadership team in analyzing and evaluating the activities of the department / division, to coordinate actions that cross division lines and to provide administrative support. Assist in leading moderately complex / varied and difficult tasks of moderate latitude and impact requiring moderate analysis.

Responsibilities

• Collect, prepare and maintain data for analysis, reports and reference
• Coordinate and prepare agendas for meetings, events and presentations
• Coordinate travel arrangements, prepare authorizations and review expense reports
• Monitor, field and direct phone calls; document as required
• Order supplies / services and reconcile invoices
• Partner with leadership to coordinate, execute and maintain programs and initiatives
• Prepare and submit budget requirements for Annual Financial Plan (AFP)
• Proofread and edit content for standardization to ensure clarity and accuracy
• Remain abreast of corporate business plans and marketing efforts
• Represent the department / division / branch in disaster recovery plans
• Research and evaluate operational issues, inquiries and / or complaints
• Review internal studies and surveys to provide summaries to leadership
• Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units
• Plan, develop, implement and maintain new and existing programs, campaigns and special offers
• Recommend and implement technical / electronic enhancements to improve administrative operations
• Identify areas of improvement; determine solutions; implement enhancements / changes to improve operations, standards and results
• Perform other duties as assigned

Qualifications

Desired Qualifications

Hours : Monday - Friday, 8 : 00AM - 4 : 30PM

Location : 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful : Make our mission your passion.

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Equal Employment Opportunity : All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Disclaimers : Navy Federal reserves the right to fill this role at a higher / lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.