ServiceNow Engineer Sr

We have below mentioned ServiceNow role, if interested please share your resume ariz.khan@systemone.com .

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Position Title : Technology Engineer Sr - Contractor

Position Location : Pittsburgh, PA

Provide locations / flexible work by preference : In order of preference :

Pittsburgh, PA

Dallas, TX

Strongsville, OH

Birmingham, AL

Phoenix, AZ

Ability to work remote : Hybrid - 3 days in office, 2 remote REQUIRED

Acceptable time zone(s) : EST preferred

Days of the week : Monday-Friday

Working Hours (Flexible) : 8am-5pm

Intended length of Assignment : One year

Reason for open position : Replacement

Potential for Contract Extension : Yes

Function of the Group : Manages ServiceNow as a whole

Initiatives / Projects : Migrating to new experience of ServiceNow

Industry background : ServiceNow background, Prior Banking

Team Dynamic : Currently six groups, with the plan to add two new groups. Each group has 7-11, one product owner, one scrum master, one developer, quality engineers, and some groups have BSAs and platform architects

Roles and Responsibilities :

• Perform design tasks and develop components of application and technical architecture
• Develop test cases and data
• Execute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance.
• Assists with selecting appropriate platforms, integrates and configures solutions.
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.
• May provide consultation on common issues and best practices for junior staff.
• Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.
• Ensures quality of project deliverables while maintaining compliance with relevant standards and processes.

Must Have Technical Skills :

Level 3 - 8 years+ preferred by HM

Design and develop Order guides, Catalogs, and Record Producers.

Hands on experience implementing HRSD, Employee Center Pro, Agent workspace

Good understanding on other ITSM modules like Change, Incident, Problem, and Knowledge.

Develop / Maintain integration between SNOW and other systems using REST / SOAP API, MID Servers and Integration Hub.

Hands on experience customizing ServiceNow by creating UI Policies, Client Scripts, Catalog

Client Scripts, Business Rules, Script Includes and Scheduled jobs using Glide classes, Ajax, JavaScript

Service Portfolio Management (SPM) : Must have Experience in below modules;

Agile Development

Project Portfolio Management

Demand Management

Resource Management

Innovation Management

Cost Management

Test Management

Portfolio & Strategic Planning

Investment Funding

Portfolio Management

Scenario (Financial) Planning

Integrated Risk Management (IRM) : Must Have Experience in below modules;

Policy & Compliance management

Risk Management

Audit Management

Cyber Security Executive Dashboard

Continuous Auth & Monitoring Workspace

Regulatory Change Management

Use Case Accelerators

GRC Metrics

GRC Compliance Case Management

Flex Skills / Nice to Have :

N / A

Soft Skills : Communication

Go Getter

Proactive

Education / Certifications :

ServiceNow System Administration Certified preferred, degree not required

Role Differentiator :

Transformation exposure to the new instance of ServiceNow

Ref : #404-IT Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.