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Patient Care Coordinator

Patient Care Coordinator

UnitedHealth GroupCorona, NY, US
7 hours ago
Job type
  • Full-time
Job description

Join Optum

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

Join us to start Caring. Connecting. Growing Together.

This position is full time. Employees are required to work our normal business hours of 8 : 00am - 4 : 30pm EST. It may be necessary, given the business need, to work occasional overtime and weekends.

Hours : Monday-Friday - Flexible hours

You'll enjoy the flexibility to telecommute

  • from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

  • Managing administrative intake of members
  • Work with hospitals, clinics, facilities, and the clinical team to manage requests for services from members and / or providers
  • Process incoming and outgoing referrals, and prior authorizations, including intake, notification, and census roles
  • Assist the clinical staff with setting up documents / triage cases for clinical coverage review
  • Handle resolution / inquiries from the members and / or providers
  • You'll need to be efficient, productive, and thorough dealing with our members over the phone.
  • You also much be able to work a flexible schedule that includes evening hours
  • You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications

  • High School Diploma / GED (or higher)
  • 2+ years of customer service experience
  • 1+ years of experience with MS word, Excel, and Outlook
  • Preferred Qualifications

  • Experience working within the health care industry and with health care insurance
  • Experience working in a hospital, physician's office or medical clinic setting
  • A clerical or administrative support background
  • Knowledge of ICD-9 and CPT codes
  • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

    #RPO, #GREEN

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    Patient Care Coordinator • Corona, NY, US

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