Talent.com
Sisley Spa Attache
Sisley Spa AttacheThe Fairmont Hotel • Scottsdale, AZ, United States
Sisley Spa Attache

Sisley Spa Attache

The Fairmont Hotel • Scottsdale, AZ, United States
9 days ago
Job type
  • Full-time
Job description

Company Description

Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America's. The only thing missing is you!

What's in it for you :

  • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
  • Free meals at our on-site employee restaurant
  • Learning programs through our Academies designed to sharpen your skills
  • Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier! 401K, Direct Deposit, etc.
  • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Job Description

The role of the Sisley Spa Concierge at the Fairmont Scottsdale Princess is to provide all Sisley guests with comprehensive and professional customer service and attention. This individual sets the overall tone for the Sisley Spa guest experience from the moment the guest arrives until their departure. A Sisley Spa Concierge must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards and attention to detail. The perfectcandidate has a passion for guest engagement and service. This individual works in concert with the Sisley Spa Esthetician to help guests engage in a beauty regimen post service, focused on making them feel beautiful both inside and out, brings a sense of luxury and embodies the fine art of French skincare. Scheduling dependability and flexibility is a must.

  • Understand and abide by Fairmontand Sisley Spa policy and procedures.
  • Performs daily schedule checks to have knowledge of all Sisley guests arriving for the day.
  • Greets and welcomes Sisley guest upon entering the spa.
  • Check in all Sisley guests using the Well & Being scheduling software.
  • Connects with clients in a friendly and meaningful way.
  • Provides all Sisley guest detailed tours of the Well & Being spa facilities.
  • Provides clients advice and knowledge including promoting and upgrading experiences to best fit the needs of guests.
  • Makes every client interaction a personal and seamless experience.
  • Recommends Sisley products based on expert product knowledge and client preferences.
  • Performs all sales transactions of Sisley or Well & Being retail products.
  • Provides all retail sales services including retail product packaging in appropriate Sisley retail bags, tissue, ribbon, fragrance - per SOP.
  • Assists in operational tasks associated with Sisley Retail Parlor :
  • Actively maintains the Sisley Parlor and Sisley Treatment lounge,
  • Maintains retail shelves and ensures product is elegantly stocked and merchandised.
  • Ensure F&B offerings are elegantly presented and well stocked at all times.
  • Work alongside Sisley Estheticians to ensure continued engagement / clienteling takes place on a regular basis.
  • Provide guests with a thorough and knowledgeable spa experience.
  • Maintains constant Sisley product and service knowledge associated with Sisley offerings.
  • Demonstrate respect, sensitivity and concern for guests' needs and concerns with a professional and pleasant manner.
  • Interact cooperatively with and with consideration towards guest and co-workers.
  • Anticipate guests' needs and adhere to Sisley Spa and Fairmont standards for guest service, including FORBES 5 Star Standards.
  • Communicates guest problems or complaints to the Spa Manager on Duty.
  • Decisions of a broad nature are made in accordance with general policy and procedures.
  • Responsible for supporting the inventory of professional products and control of usage.
  • Assist in vendor training on treatment protocols and associated at-home retail programs.
  • Assist in inventory / ordering pars of retail product for their services.
  • Communicate any maintenance / general cleanliness issues to Spa Manager on Duty.
  • Qualifications

    Skills and Education Requirements

  • Must have a High School diploma or equivalent.
  • Must have at least 3-5 years' experience inretail sales or have an esthetics background, preferably in a high-end retail establishment or hotel / resort.
  • Candidate must be authorized to work in the US.
  • Must have a flexible schedule, including days, nights, holidays, and weekends.
  • Must be polished, professional, and have a strong command of both written and verbal English.
  • Must have excellent hygiene practices and always be an appropriate visual ambassador for the brand and the spa operation.
  • Must be able to stand for long periods of time.
  • Knowledge of Esthetics products and Esthetics practices is helpful but not required.
  • Spa employees will be expected to attend all departmental and property training as well as any staff meetings. All meetings and / or trainings will be posted at least two weeks in advance and will be considered mandatory.
  • Basic Computer software skills.
  • Additional Needed Attributes

  • Must have a friendly, congenial personality and exert good judgment.
  • Must have a cooperative and positive demeanor.
  • Must be able to interact professionally and with sensitivity to the needs of the guest and co-workers.
  • Must be dependable and able to schedule changes, including cancellations and additions.
  • Must adhere to Fairmont grooming standards
  • Additional Information

    Your team and working environment :

    A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

    Our commitment to Diversity & Inclusion :

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

    Why work for Accor?

    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https : / / careers.accor.com /

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

    Create a job alert for this search

    Sisley Spa Attache • Scottsdale, AZ, United States

    Related jobs
    Massage Therapist Needed for Busy Spa

    Massage Therapist Needed for Busy Spa

    Hand & Stone Massage and Facial Spa • Peoria, AZ, US
    Full-time +1
    At Hand and Stone, Opportunity Knocks.We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Timewe can provide t...Show more
    Last updated: 30+ days ago • Promoted
    Licensed Marriage & Family Therapist

    Licensed Marriage & Family Therapist

    LifeStance Health • Maricopa, AZ, US
    Full-time +1
    We are actively looking to hire talented Licensed Therapists.Arizona, who are passionate about patient care and committed to clinical excellence. Competitive compensation package based on productivi...Show more
    Last updated: 30+ days ago • Promoted
    Physical Therapist - $10,000 Sign On Bonus + Relocation Available

    Physical Therapist - $10,000 Sign On Bonus + Relocation Available

    Phoenix Children's • Fountain Hills, AZ, United States of America
    Full-time
    This position provides physical therapy services to pediatric population, neonate to adolescence, including evaluation and treatment, using modalities such as exercise, heat, water, electricity, ma...Show more
    Last updated: 8 days ago • Promoted
    Radiation Therapist - $10,000 Sign on Bonus

    Radiation Therapist - $10,000 Sign on Bonus

    American Oncology Management Company • Casa Grande, AZ, United States
    Full-time
    Cancer & Blood Specialists of Arizona.Join us at our cutting-edge, brand-new facility located just 30 minutes south of Phoenix, AZ. As one of the fastest-growing counties in the nation, our communit...Show more
    Last updated: 30+ days ago • Promoted
    Director-Philanthropy

    Director-Philanthropy

    Phoenix Children's • Maricopa, AZ, United States of America
    Full-time
    Foundation Director-Philanthropy.This position will lead and manage a team of 5 philanthropy officers.With frontline focus, the Director will be a seasoned major gifts fundraiser responsible for se...Show more
    Last updated: 8 days ago • Promoted
    Spa Concierge

    Spa Concierge

    Sanctuary Camelback Mountain • Paradise Valley, AZ, US
    Full-time
    This position contributes to the Sanctuary Spa success by providing a consistently memorable and relaxing spa experience for our guests and members. The spa concierge will schedule services for indi...Show more
    Last updated: 30+ days ago • Promoted
    Travel Physical Therapist - $2,500 per week

    Travel Physical Therapist - $2,500 per week

    CompHealth Inc. • Maricopa, AZ, United States
    Permanent
    Physical Therapist for a travel job in Maricopa, Arizona.Job Description & Requirements.Interested in this assignment? Or maybe you still have not found what you are looking for? Contact one of our...Show more
    Last updated: 7 days ago • Promoted
    Travel Occupational Therapist - $1,833 per week

    Travel Occupational Therapist - $1,833 per week

    Centra Healthcare Allied • Sierra Bonita, AZ, US
    Full-time
    Centra Healthcare Allied is seeking a travel Occupational Therapist for a travel job in Sierra Vista, Arizona.Job Description & Requirements Specialty : Occupational Therapist Discipline : Therapy St...Show more
    Last updated: 1 day ago • Promoted
    Spa Massage Therapist

    Spa Massage Therapist

    Marriott International • Chandler, AZ, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show more
    Last updated: 30+ days ago • Promoted
    Occupational Therapist

    Occupational Therapist

    Phoenix Children's • Fountain Hills, AZ, United States of America
    Full-time
    We currently have positions available in Phoenix, Avondale, and Gilbert.This position provides occupational therapy services to a pediatric population, neonate to adolescent, including evaluation a...Show more
    Last updated: 8 days ago • Promoted
    Detailer / Car Wash / Lot Attendant

    Detailer / Car Wash / Lot Attendant

    Jones Auto Group • Casa Grande, AZ, US
    Full-time
    Wash and gas cars, and be available for any additional duties needed.Responsibilities : • Washing sold cars, preparing trades for the lot, gassing cars, keeping your work area clean and overall suppo...Show more
    Last updated: 30+ days ago • Promoted
    Occupational Therapist (OT)

    Occupational Therapist (OT)

    Care Options for Kids Careers • MARICOPA, Arizona, US
    Full-time +2
    We are seeking an Occupational Therapist (OT) committed to helping children improve critical functions of daily living, sensory integration, fine motor skills, visual perceptual skills, and feeding...Show more
    Last updated: 30+ days ago • Promoted
    Occupational Therapist

    Occupational Therapist

    Care Options for Kids Careers • MARICOPA, Arizona, US
    Full-time +2
    We are seeking an Occupational Therapist (OT) committed to helping children improve critical functions of daily living, sensory integration, fine motor skills, visual perceptual skills, and feeding...Show more
    Last updated: 30+ days ago • Promoted
    Spa Front Desk & Reservations

    Spa Front Desk & Reservations

    The Fairmont Hotel • Scottsdale, AZ, United States
    Full-time
    The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with ...Show more
    Last updated: 30+ days ago • Promoted
    Travel Physical Therapist - Paying up to $2,500 / week

    Travel Physical Therapist - Paying up to $2,500 / week

    Vivian Health • Maricopa, AZ, US
    Full-time
    Vivian is looking for Travel Physical Therapist Therapys in Maricopa, Arizona paying up to $2,500 / week At Vivian, we ensure your next step is a step forward. That's why we built a jobs marketplace t...Show more
    Last updated: 5 days ago • Promoted
    Occupational Therapist

    Occupational Therapist

    Eleutheria Wellness • Casa Grande, AZ, US
    Full-time +1
    At Eleutheria, part of the Point Quest family, we've created a place where professionals can do meaningful work while feeling truly supported and valued. We unite a diverse team of therapists, educa...Show more
    Last updated: 14 days ago • Promoted
    Spa Sales Associate

    Spa Sales Associate

    Hand & Stone Massage and Facial Spa • Phoenix, AZ, US
    Full-time +1
    At Hand and Stone, Opportunity Knocks.Over 500 locations open across the U.We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers...Show more
    Last updated: 30+ days ago • Promoted
    Spa Manager

    Spa Manager

    Secret Med Spa • Scottsdale, AZ, US
    Full-time
    It's A Secret Med Spa is an elite medical spa with locations nationwide that empowers people by elevating their natural beauty through high-performance injectables, lasers, and aesthetics.To fulfil...Show more
    Last updated: 30+ days ago • Promoted