Front Desk Associate
United Defense Tactical - ScottsdaleScottsdale, AZ, US30+ days ago
Job type
- Full-time
Job descriptionCustomer Service : Greet every visitorwhether in person, by phone, or emailwith warmth and positivity, handling inquiries, complaints, and requests while living our Serve selflessly with the highest integrity value. Receptionist Duties : Own the front desk, directing customers to training areas, managing check-ins / outs, and keeping the space clean, organized, and ready for action. Administrative / Clerical : Keep us on track by updating customer records, processing reservations and billing with precision, and tackling tasks like scanning and filing. Education / Training Support : Welcome a diverse crowdcivilians to prosto our state-of-the-art facility, answering questions about handgun, rifle, and shotgun programs to ignite their training journey. Fitness Mindset : Bring high energy and enthusiasm, like a fitness coach, to a tactical setting, empowering customers to build skills and confidence as they defend themselves. Welcome customers and guide them to the right department or person. Answer calls and emails promptly and professionally. Keep the front desk area tidy, stocked, and organized. Process inquiries, resolve issues, and escalate when needed. Check customers in / out, ensuring accurate reservations and billing. Maintain and update customer records in our database. Coordinate with team members to meet customer needs seamlessly. Handle clerical tasks (photocopying, scanning, filing) with care. Uphold UDT policies and a professional demeanor at all times. High school diploma or equivalent. 1-2 years of customer service or receptionist experiencethink gym desks, tactical ranges, or busy offices. Top-notch communication and multitasking skills for a bustling environment. Comfort with Microsoft Office / Google Suite and office tools (computer, scanner, etc.). A positive, proactive attitudebonus if youre passionate about firearms or self-defense! Availability for 8-hour shifts, including evenings and weekends (flexible scheduling offered). Preferred candidates will submit a professional headshot and resume to scottsdale@uniteddefensetactical.com . Competitive Pay : $18.50- $22.00 / hourstandout wages in Scottsdales 85254 market. Perks : Score employee discounts on firearms training and gear, hands-on skill development in tactical self-defense, flexible scheduling, networking with tactical pros, and a tight-knit team spirit. Mission-Driven : Join a team dedicated to empowerment, living values like Dont make excuses, make it happen and UDT is a synonym for world-classoperate like it. Dont make excuses, make it happen. Serve selflessly with the highest integrity. Show up with positivity, high energy, and excitement. UDT is world-classoperate like it in all you do. Be organized. Be clean. Be prepared. Keep calm and respect others. Educate & Executebut above all, EMPOWER.
Job Description
Job Description
Benefits :
- Employee discounts
- Opportunity for advancement
- Training & development
- Company parties
Be the Face of Empowerment at United Defense Tactical!
Ready to join a world-class firearms training facility in the heart of North Scottsdale? United Defense Tactical (UDT) at 4848 E Cactus Rd, Scottsdale, AZ 85254 is hiring a Front Desk Associate to deliver exceptional customer service, keep our cutting-edge facility running smoothly, and champion our mission of empowering civilians, military, and law enforcement through reality-based tactical training. If youre organized, upbeat, and thrive in a fast-paced environment, this is your shot to make an impact!
What Youll Do :
Responsibilities :
What Were Looking For :
Why Choose UDT?
Company Overview :
United Defense Tactical is a premier firearms training facility committed to equipping people with the skills and confidence to handle real-world threats. Located at 4848 E Cactus Rd, our Scottsdale hub offers top-tier programs, advanced equipment, and a passion for excellence in customer service.
Our Purpose : Empowerment through tactical trainingdelivering the most comprehensive, reality-based experience to civilians, military, and law enforcement.
Our Values :
Start Date : August 2025, though the exact start date is currently unknown.
Ready to Step Up?
Bring your energy and organization to UDTs vibrant 85254 community. Preferred candidates should submit a professional headshot and resume to scottsdale@uniteddefensetactical.com . Apply today to join a team thats all about making a differenceone customer at a time!
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Front Desk Associate • Scottsdale, AZ, US
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