Executive Director of Housekeeping

Executive Director Of Housekeeping

Duties and Responsibilities

• Responsible for directing and administering the entirety of housekeeping operations to ensure overall cleanliness
• Conduct product quality and routine grounds inspections in accordance with hotel policy to uphold outstanding guest service
• Implement and maintain SOP's to ensure the cleanliness of guest rooms, public spaces, bathrooms, offices, banquet areas, storage, and conference rooms in compliance with hotel policy and all local, state, and federal standards
• Lead, direct, and administer all housekeeping operations, this includes management via electronic systems, budgeting, forecasting, inventory control, general department management, and implementation of policies and procedures
• Oversee, train, and ensure proper usage of cleaning supplies and chemicals
• Ensure proper handling, labeling, and storing of all hazardous supplies in accordance with state and federal law
• Routinely participate in management meetings for innovation and improvement
• Represent the hotel in an exceptional and professional manner
• Resolve customer issues and complaints as they pertain to housekeeping

Education and experience

Required skills and qualifications

Preferred qualifications

Equal Opportunity Employer