Job Description
Job Description
Description :
Commercial Lines Assistant provides support to Account Management Team while adhering to all company standards, procedures, and processes.
Requirements :
ESSENTIAL AREAS OF RESPONSIBILITY
At the direction of an Account Manager :
- Process both premium and non-premium bearing endorsements
- Follow-up on notices of cancellation and process notices of non-renewal
- Issues certificates, evidence of insurance, Auto ID Cards
- Follow up for receipt of policies and prepares and requests binder extensions, when required
- Handles actions items assigned
- Compare policies received to applications in management system, quote, and review proposals for accuracy.
- List any discrepancies found and forward to Account Manager for final review and disposition of discrepancies found.
- Assistant Account Manager may update the applications and process corrections needed at the direction of the Account Manager.
- Forward policy(s) to client via email or post
- Obtain loss runs for renewal and prepare loss summaries (when required)
- Request updated drivers list, property schedules, certificate holder lists, etc.
- Prepares finance agreements as directed
- Prepares Proposals, Letters, Excel Spreadsheets, and Insurance Summaries
- Data Entry for prospects and ongoing maintenance of management system
- Back up Account Manager when Account Manager is out of the office
- Prioritize and organize work to meet deadlines
- All other related duties as assigned.
POSITION REQUIREMENTS
Education / Certification / Experience :
High School degree or GEDActive 440 or 220 license is required with the state of FloridaMinimum of 2 years of insurance experienceSkills / Knowledge / Abilities :
Good interpersonal skills, along with the ability to collaborate across entire organization.Must be able to communicate clearly, read and write in English.Passionate individual willing to immerse him / herself in their work.Self-motivated with strong organizational and time management skills with the ability to effectively set priorities and complete tasks with a great attention to detail.Excellent communication skills : oral, written and listening.Strong insurance agency operational capabilities.Strong working knowledge of AMS is preferred.Problem Solving :
Must show initiative and possess the ability to make decisions and solve problems quickly and effectively.Relies on experience and judgment to plan and accomplish goals.