Program Assistant

Overview

Under the supervision and direction of the director, the Program Assistant is responsible and accountable for assisting with the Youth and Family department programs and membership retention. The Program Assistant must emphasize customer service, the mission statement and work with program retention and promotion.

OUR CULTURE :

The YMCA of Greater Kansas City’s mission and core values are brought to life by our culture. It’s who we are, who we aspire to be and how we show up every day. We are cause-driven . We don’t just show up, we show up with purpose. We are welcoming : we are open to all. We are a place where you can belong and become. We are genuine : we value you and embrace your individuality. We are hopeful : we believe in you and your potential to become a catalyst in the world. We are nurturing : we support you in your journey to develop your full potential. We are determined : above all else, we are on a relentless quest to make our community stronger beginning with you.

Responsibilities

• Assists in planning, developing or implementing departmental programs and activities.
• Maintain knowledge of risk management policies and procedures, including Emergency Action Plans.
• Monitor the building or off-site location, ensuring we have the proper ratios. Examples include, as in the pool (lifeguard to swimmers) or in the child watch (associates to youth).
• Assist with supervising events and YMCA program associates in a responsible and professional manner.
• Walk through facility to make sure participants are safe and programs are operating smoothly. Notify appropriate associates of any unsafe conditions, needed repairs, complaints, accident, or injuries immediately.
• Immediately inform supervisor of any problems or incidents / accidents that may arise in schedules, coaches, teams, facility conditions, players, associate relations, etc.
• Fill out all accident and incident reports completely and turn into the Executive Director.
• Assist with planning and implementation of programs and special events, may include set up and clean up.
• General filing and other administrative duties.

Qualifications