Senior Hospitality Manager

Rose’s Restaurant Group is seeking creative, passionate, and talented individuals to join our super awesome team. We are in the “making people happy” business, we just happen to serve great food and offer next-level hospitality. We work hard, make people happy, and have fun while we are doing it!

We are seeking a Multi-Unit Senior Hospitality Manager to join our James Beard award winning team at one of our D.C Michelin starred restaurants : Rose’s Luxury, Little Pearl, and Pineapple and Pearls, and Extra Fancy, our international events company.

Some Things to Know About Us :

Our mission is “To make this the most enjoyable place to work in and the most enjoyable place to dine”. This is the reason we are here. This is why we do what we do.

We are big on communication and organization. We believe these are huge keys to success. The better we are able to communicate and organize ourselves, the more success we will have.

We are big on teaching and growth. We work hard to make sure everyone is constantly growing and learning. We want everyone who works with us to become a better cook, barista, chef, manager, guest liaison, and most importantly, leader.

We like having fun. While we take our jobs very seriously, we also do so lightheartedly. In other words, we love to hustle and get better everyday but we also love to do it while laughing and having fun at the same time. (And yes, that is possible).

We have awesome benefits for full-time employees

• 100% Company-paid medical benefits
• 100% Company-paid dental benefits
• Average 45-50 hour work-week for salaried employees
• Unlimited Paid Time-off Policy for salaried employees
• Parental Leave Plan
• 401K plan
• Complimentary gym membership
• Employee Assistance Program (covers mental health services, legal services, and additional support)
• Life insurance
• Critical illness insurance
• Personal Financial Advisor services
• Somm Certification Reimbursements
• WMATA SmartBenefits program
• Most major holidays off
• Access to our Vision benefit program
• Unlimited high fives!

If you have the background and love making people happy, we’d like to hear from you. Please apply with your resume and cover letter highlighting your background and noting why you are interested in joining our team.

The RRG Senior Hospitality Manager (SHM) is a pivotal role that requires an exceptional ability to inspire, excite, and provide enlightened hospitality both internally and externally in a multi-unit context. The Senior Hospitality Manager will be responsible for overseeing the hospitality operations and plays a key role in supporting managers through mentoring, coaching, and guiding their professional growth. Success in this role is not measured by how many followers they have but by how many leaders they create. This role is ideal for a dynamic individual who possesses a deep understanding of the hospitality industry, a passion for guest satisfaction, and a proven track record of elevating the dining experience.

Responsibilities included but are not limited to :

Creating culture :

Training :

Service Coaching. Coach the shop managers how to :

Guest Relations Coaching. Coach the shop managers how to :

Communications Coaching. Coach the shop managers how to :

Hiring Coaching. Coach the shop managers how to :

Operations Coaching. Coach the shop managers how to :

Day to Day Coaching. Coach the shop managers how to :

Other Expectations :

Who we are looking for :

Our ideal candidate is someone who, most importantly, has a real passion for making other people happy. Significant management experience is required for this position.

Required Skills :