Senior Implementation Specialist

About Us Engineer Up provides ServiceNow consulting and fullstack software engineering for companies that demand results.

No fluff.

Just hard work.

Who You Are A senior-level implementation specialist with SaaS experience.

Candidates with extensive experience in customer success, customer support and / or training expert experience will be considered for this role.  Location :

• Remote (with potential travel as needed) Job Type :  Full-Time / Consulting Project Length Long term. 12+ months.
• Job Description  The Digital Deployment Team is a critical client-facing team that is one of the first personal connections our client's customers will have with their software platform.
• Ultimately, our client's mission is to ensure the customer has the knowledge and ability to have the most valuable experience they can with their innovative platform.
• As an Implementation Specialist and / or Digital Deployment Specialist , you'll provide insightful advice and friendly, hands-on technical support and training to onboard new customers.
• You will be charged with owning the onboarding and training process and delivering superior product and technical knowledge, as well as quick-on-your feet problem solving and team support to effectively make their software platform a seamless part of the office flow.

Job Requirements :

Our Perks Remote (with potential travel as needed)  Benefits include :